Emergency Relief Assessor

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Emergency Relief AssessorApply locations Anula, NT, Australia
Time type: Part time
Posted on: Posted 5 Days Ago
Time left to apply: End Date: February 16, 2025 (25 days left to apply)
Job requisition id: R48005
ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role mattersThe Doorways program provides person centred care to community members experiencing financial or other forms of hardship through the provision of financial and material emergency relief.
Case management is provided at some of the Doorways sites to engage people through early intervention as well as address long term disadvantage to break the cycle of poverty and alleviate financial hardship.
Our practitioners are strength based and trauma informed in their practice to build individual capacity, resilience and wellbeing.
About the roleWe are seeking a values-driven and proactive Emergency Relief Assessor, at our Darwin location.
Reporting to the Doorways Team Leader, this is a fixed-term, part-time position, offering 30.4 hours per week until June 30th, 2026.
Salary and conditions are in accordance with the SCHADS Award, level 3. You will successfullyConduct interviews and assessment for emergency relief (ER) with community members in accordance with Doorways guidelines
Determine the assistance to be provided in line with Doorways standards of practice
Assist community members to access support services through referral and advocacy to service providers within and external to The Salvation Army, where appropriate
Escalate complex or unresolved matters
Maintain accurate, up-to-date client records and data for all clients in accordance with TSA standards and procedures, using all relevant TSA systems including SAMIS
You will have (Requisite Skills & Qualifications)Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc)
Experience working in the community services sector
Experience working with people from culturally and linguistically diverse backgrounds would be beneficial.
Experience working in a fast-paced environment (contact centre) would be highly regarded (for Phone Line ER Assessors)
A national Criminal History check is required
A current and valid Working with Children's Check
What we offerAs a registered NFP we offer our eligible employees real and meaningful benefits such as;
NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service;
Opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration

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Nominal Salary: To be agreed

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