Known as "The Abnormal Beauty Company", DECIEM is the parent company of The Ordinary, NIOD, and other beauty brands & is an industry disruptor with a science-first approach to innovation. DECIEM was Co-Founded in 2013 by the late Brandon Truaxe, a visionary who set out to change the beauty industry through authenticity and transparency. He developed DECIEM to be a happy family (of people and beauty brands), rooted in kindness, creativity, diversity, and respect, alongside Co-Founder and CEO, Nicola Kilner.
We are growing rapidly and we're looking for someone who shares this vision and wants to grow with us!
WHAT WE'RE LOOKING FOR
We are looking to hire a full-time eCommerce Operations Associate to work onsite at our Port Melbourne warehouse from Monday to Friday, 8am - 4pm. There will be some periods of the year (usually through November & December) where overtime will be required, we will always provide sufficient notice when this will be necessary.
Your main responsibility will be to pick and pack all online orders and ensure that our high standards and attention to detail are consistently maintained.
The successful candidate must be available to work throughout November and the Christmas period.
WHAT YOU'D BE DOING IN THIS ROLE
Ensuring all the online order fulfillment and retail order shipment processes are administered in accordance with the organization's customer service and quality standardsSupport with the day-to-day operations of the E-Commerce Picking-Packing teamWork with the Customer Happiness team in the event of a customer complaintPerform administrative tasks such as creating shipping labels, paperwork for shipping companies, processing cancelations etc.Receiving and processing incoming stock and materials when neededLabeling/Releasing stock and ordersAssist in maintaining warehouse standards of cleanliness and organization and ensure tidiness standards are always respected and maintainedEnsure compliance with warehouse policies and procedures (e.g. shipments, safety standards, stocking)Verify inventory control and counts to ensure product stock is up to datePerform operational duties such as receiving, restocking, replenishing and wrapping skids when neededSKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
Ability to multi-taskAttention to detail, organizational and problem-solving skillsStrong analytical skills, ability to navigate between several modules/programsEffective time management and communication skillsBasic knowledge of Microsoft Office, Excel, Word etc.WHAT YOU'LL BE GAINING BY JOINING OUR TEAM
There's a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favourite perks and benefits, in no particular order...
Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.6 months of paid time off for new parents (inclusive of all genders).Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.A generous discount on DECIEM products for you, your family, and your friends.WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
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