Join Beacon Community Services as the Director of Communications, a key position that will lead internal and external communications and play an important role in working with our many community partners. This role requires strong interpersonal skills to collaborate with leaders across Beacon.
With over 300 passionate employees and 500 volunteers, internal communications are essential to delivering our purpose. This role will help ensure our entire Beacon Community Services team of staff and volunteers is aware of the great work happening across the organization.
This is an exciting opportunity to bring your leadership and communications experience to support Beacon in delivering compassionate, innovative community services that foster self-sufficiency, volunteerism and well-being. Apply to join our team today!
Benefits Include:
Making a difference in people's lives every day
Comprehensive extended health and dental
Hybrid/work-from-home options
Municipal Pension Plan with employer contributions
Generous paid time off to start
Parking
Days/Hours of Work:
Monday to Friday 8:30 – 4:30 (37.5 hrs/week) Evening and weekend availability will be required for special events,
Closing Date:
Applications will be accepted until September 17th at noon. In-person interviews will take place on September 25th
POSITION SUMMARY:
Reporting to the CEO, the Director of Communications will lead and manage all communications efforts for Beacon Community Services. This role is responsible for developing and executing comprehensive communication strategies that enhance Beacon's visibility, promote its mission, and engage various community partners. The Director will oversee internal and external communications, public relations, media relations, and digital content. They will also develop program and project-specific communication strategies to support effective communication of new and existing programs.
KEY RESPONSIBILITIES:
Strategy Development:
Collaborate with senior leaders to develop and implement effective communication strategies that align with Beacon's mission and vision
Public Relations:
Build and maintain relationships with media outlets, journalists, and key influencers to enhance Beacon's public image
Survey and Data Management:
Design and implement surveys, collect feedback, and analyze data to measure the effectiveness of communication efforts, audience engagement, and community partner satisfaction. Use insights to refine strategies and improve communication outcomes
Content Management:
Develop and oversee the creation and distribution of engaging content across multiple platforms, including press releases, newsletters, social media, and Beacon's website
Internal Communications:
Develop and implement internal communication plans and tools to ensure staff are informed and engaged with the Beacon's activities and goals
Brand Management:
Ensure consistency in messaging and branding across all communications materials and channels by developing key messaging and brand templates
Partner Engagement:
Collaborate with program leaders and community partners to support program promotion and fundraising initiatives
Event Coordination:
Plan and execute communication strategies for special events and campaigns
Team Collaboration:
Foster a collaborative and innovative work environment by leading contractors, co-op students, and coordinating with others leading communications activities
Crisis Communication:
Lead the communication response during crises, ensuring timely and accurate information dissemination
EDUCATION AND EXPERIENCE:
Bachelor's degree in communications, public relations, journalism, or a related field. A master's degree is preferred.
5+ years of experience in a senior communications role
Experience with Microsoft Office, Adobe Pro, Canva, photo and video editing software
Experience with social media platforms and channels (e.g., Facebook, LinkedIn, Twitter, Instagram, Hootsuite etc.)
Experience with media relations
Experience with content management systems
SKILLS AND ABILITIES:
Strong organizational and time-management skills with the ability to manage multiple competing priorities
Excellent written and verbal communication, and presentation skills
Exceptional interpersonal skills and the ability to build and maintain strong relationships
Survey design skills and the ability to analyze data
Ability to handle sensitive and confidential information with discretion
Ability to work independently and within a team environment
Skilled in the use of MS 365 (Teams, Excel, Word, Outlook, SharePoint, etc.)
Graphic design skills would be an asset
COMPETENCIES:
Goal Setting, Planning & Time Management
– Taking time to make plans and set department and personal goals; executing those plans through disciplined prioritization, resource allocation, monitoring, reviewing and revising plans
Community/Partner Engagement
– Recognizing the importance of building and maintaining external relationships with various community partners
Strategic Thinking
– Critically considering the longer-term, bigger picture, and a broad range of Beacon-wide factors to ensure that thinking and acting are strategically focused
Inclusivity
– Purposefully seeking out ways to create an environment where a diversity of people & ideas are encouraged through thoughtful inclusion
DIVERSITY AND INCLUSION:
At Beacon, we firmly believe that our strength lies in embracing andcelebrating the unique qualities, experiences, and perspectives of each individual. We are committed to fostering a workplace environment that champions diversity and inclusion in all its forms. Our dedication to this principle extends to every aspect of our operations, from hiring and training to decision-making and community engagement.
We recognize that diversity encompasses a broad spectrum of characteristics, including but not limited to age, race, ethnicity, gender, gender identity, sexual orientation, religion, disability, nationality, neurodiversity, and socioeconomic background. We believe in cultivating a diverse and inclusive workforce to enrich our organizational culture and drive innovation, creativity, and overall success. By working together, we can create an environment where everyone feels welcome, respected, and appreciated for their unique contributions.
Beacon is dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your experience or competencies don't align perfectly with every desired trait listed above, we encourage you to reach out anyway. You may be just the right candidate for this, or other roles.
ADDITIONAL INFORMATION:
Beacon Community Services serves vulnerable populations including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely is critical to us. Accordingly:
All successful applicants must consent to a Solicitor General's Criminal Record Check.
All successful applicants are required to disclose their COVID-19 vaccination status upon hire. Vaccination is a requirement in some of our facilities. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces.
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