Delivery Lead: Data Office, Optus
Macquarie Park, Sydney NSW
Programme & Project Management (Information & Communication Technology)
Full time
We don't sit back and wait for the future to happen; we are out there crafting our own path through new technology, innovation, and investment.
The Delivery Lead in the Optus Data Office is responsible for managing and successfully delivering data transformation and modernisation programs within the Optus IT Division.
Reporting to the Director of Portfolio Delivery, the role focuses on delivering modern data platform capabilities, products, and services to meet customer experience outcomes by driving programs on time and on budget, even in sophisticated and evolving environments.
Success in this role requires extensive experience in end-to-end program delivery, including technical, commercial, business change implementation, and operational handovers, along with strong business partner management and a deep understanding of the telecommunications industry.
Key Responsibilities:
Lead and define program requirements through accurately establishing customer expectations and analysing business interests.
Define, detail, and document the scope and specifics of the program.
Analyze tasks and develop an accurate schedule to fulfil program results.
Identify, analyze, and refine program costs to produce a budget.
Monitor, review, and report program quality and results.
Identify and formulate a risk management plan for a program and assure program continuity.
Successfully manage business initiatives and senior business partner relationships.
Ensure customer experience parameters are driven to conclusion within programs.
Contribute to and work effectively within a sophisticated and matrix team environment.
Minimum Requirements:
Professional qualification or equivalent in business, IT, engineering, or other aligned fields, complemented by professional certification (e.g., PMP, Prince2, etc.).
Hands-on experience managing capital programs within the IT/Telecommunications or Financial Services sectors, with formal training in project management.
Delivery using Agile/Iterative methodologies, with strong financial and business proficiencies.
Demonstrated success in directly leading large, sophisticated data programs.
Consistent experience in successfully supporting a delivery team in matrix reporting environments.
Proven track record in coaching, mentoring, and developing team members; successfully supporting performance to achieve continuous improvement of team capabilities.
Benefits:
3 days in the office, 2 days remote—with flexible hours to suit!
Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal.' Own your own growth by accessing an extensive online and facilitator-led learning catalog—even earn a MBA micro-credential via OptusU (University).
Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.
Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences.
We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, and individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.
If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please let us know along with your preferred method of contact and we will be in touch.
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