Customer Solutions Advisor - Full time Cheltenham7 days ago
Pay: Competitive
Employment type: Full-Time
Job DescriptionReq#: HEQMC
At Vodafone, we do 'retail' a little differently. We are about connecting people, the power of community, and the buzz you get from helping people to connect – this is what drives us to do good work.
What you'll be doing: Being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives.Ensuring customers receive the best value and the best advice.Providing the best value solutions for our customers to fit their lifestyle.Providing support for our customers to troubleshoot any technical queries, plus helping them confidently use the Vodafone app.Receiving training to level up your knowledge on our dynamic and ever-evolving industry.Who are we looking for? You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology. Your positive energy and genuine interest in our products will make you the perfect fit with our team.
Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week, providing lots of flexibility.
What can we offer? Competitive salary with opportunities for incentives and bonuses.A SIM plan with unlimited calls, texts, and data.A range of different leave benefits including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.In-depth training on all the latest tech as well as leadership and coaching.Exciting opportunities for career advancement through our 'Future you' Intern and Work Experience programs.If you are excited about this role, but your experience doesn't align perfectly, we encourage you to apply now regardless. We believe in the power of people and collaboration.
What's next? Our recruitment process is simple: submit your CV and you'll be invited to complete a 15-min assessment. If there is a connection, then you'll speak to our Talent Acquisition team, followed by an in-store interview with the Store Manager.
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.
About the companyVodafone Group plc is a British multinational telecommunications company.
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