About the role As a fulltime Customer Retail Superstar at Fetch in Berrimah NT 0828 , you will play a vital role in delivering an exceptional customer experience and supporting the growth of our dynamic retail business.
This hands-on customer-facing position is essential to our success, and we're looking for a passionate and driven individual to join our team.
What you'll be doing Provide friendly and knowledgeable customer service, ensuring each customer interaction is a positive experience Assist customers with product selection, order fulfilment, and any other inquiries or concerns Maintain a neat, organised, and visually appealing store environment Collaborate with the team to achieve sales targets and support business objectives Contribute to inventory management and stock replenishment as needed Respond to customer feedback and help identify opportunities for improvement What we're looking for Proven experience in a customer-facing retail or sales role, with a track record of delivering excellent service Strong communication and interpersonal skills, with the ability to engage with customers of all backgrounds Excellent problem-solving and conflict resolution skills Enthusiasm, flexibility, and a positive attitude to thrive in a fast-paced retail environment Familiarity with point-of-sale systems and inventory management processes A passion for the retail industry and a desire to contribute to the success of our brand What we offer Competitive salary and performance-based incentives Comprehensive training and development opportunities to support your career growth A collaborative and supportive team environment with opportunities for networking and socialising Flexible work arrangements to promote a healthy work-life balance Employee discounts on our range of products and services About us Fetch is known for its innovative solutions, exceptional customer service, and commitment to sustainability.
We are dedicated to providing customers with a seamless and enjoyable shopping experience.
Our team is the backbone of our success, and we're committed to fostering a collaborative, inclusive, and rewarding work environment.
If you're excited about joining our team as a Customer Retail Superstar, we can't wait to meet you! Application process and what to expect Email ****** with the Subject Line: Superstar!
We then email the link to the application form, also found here https://form.jotform.com/220871518301853 Complete the form and submit it.
Further details will be shared once the form is submitted.
We look forward to meeting you!
Please note if you choose not to submit the application form, your application will not progress, and you will not hear from us about this position.