Coordinator Of Operations Shoc

This is a Recruitment Pool for Fixed Term Full Time appointments until 31/12/2026 with possibility of extensions or permanency. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles. Position Profile: As a member of the SHOC team, this position is responsible for: Provides a leadership and coordination function to the WA State Health Operations Centre (SHOC) and functions as the primary point of escalation for operational matters, which includes (i) WA Virtual Emergency Department (WAVED) and (ii) Patient Transport Coordination Hub (PaTCH). Provides leadership and management for the centralised logistics of emergency ambulance activity and inpatient flow through the operational functions of the SHOC System Flow Centre. Supports whole of health visibility of unplanned healthcare activity. Coordinates the 24/7 flow and throughput of Emergency Ambulance Distribution Coordination and coordinates response during Health Service Provider (HSP) escalations of peak unplanned Emergency Department and Inpatient demand. Functions within a team of SHOC operations staff to actively manage Emergency Ambulance Distribution in partnership with HSP and SJ WA stakeholders, using advancements in ICT such as live data, predictive analytics and escalation management processes to facilitate effective emergency ambulance transfer of care and whole of health response during HSP escalations of peak unplanned Emergency Department and Inpatient demand. Area Profile :  The State Health Operations Centre (SHOC) aims to improve the coordination and efficiency of patient flow services, establishing new functions to manage the demand on emergency departments and ease system pressures. These functions include patient transport services; call taking; triage and dispatch (St John WA); virtual emergency care and establishing situational awareness of demand and pressure across health service providers and St John WA by ensuring collective system-wide access to data, analysis and predict analytics capability. Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements): 11% employer contributed superannuation into a fund of your choice. For further information  click here .  Access to generous salary packaging arrangements Professional Development Opportunities and Study Leave/assistance Flexible working arrangements Flexible leave arrangements Other professional and location based allowances Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant's integrity and past demonstration of ethical behaviour. Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/10/2024. For Further Job Related Information: We encourage you to contact Karen Lopez on 0408 951 020. If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. Application Instructions : Applicants are requested to apply online ( www.jobs.health.wa.gov.au ).    It is preferable for your referee to be a current supervisor or manager.   Applicants are advised to write a statement addressing the selection criteria in no more than 2-3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements.  These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. Position Title Coordinator of Operations SHOC Agency WA Country Health Service Location Perth Unit/Division Branch Work Type Fixed Term - Full Time Position No. Pool Ref 00617942 Closing Date 2024-04-29 4:00 PM Position Title Coordinator of Operations SHOC Branch Location Perth Work Type Fixed Term - Full Time Closing Date 2024-04-29 4:00 PM Agency Department of Health Company Information Description This is a Recruitment Pool for Fixed Term Full Time appointments until 31/12/2026 with possibility of extensions or permanency. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles. Position Profile: As a member of the SHOC team, this position is responsible for: Provides a leadership and coordination function to the WA State Health Operations Centre (SHOC) and functions as the primary point of escalation for operational matters, which includes (i) WA Virtual Emergency Department (WAVED) and (ii) Patient Transport Coordination Hub (PaTCH). Provides leadership and management for the centralised logistics of emergency ambulance activity and inpatient flow through the operational functions of the SHOC System Flow Centre. Supports whole of health visibility of unplanned healthcare activity. Coordinates the 24/7 flow and throughput of Emergency Ambulance Distribution Coordination and coordinates response during Health Service Provider (HSP) escalations of peak unplanned Emergency Department and Inpatient demand. Functions within a team of SHOC operations staff to actively manage Emergency Ambulance Distribution in partnership with HSP and SJ WA stakeholders, using advancements in ICT such as live data, predictive analytics and escalation management processes to facilitate effective emergency ambulance transfer of care and whole of health response during HSP escalations of peak unplanned Emergency Department and Inpatient demand. Area Profile :  The State Health Operations Centre (SHOC) aims to improve the coordination and efficiency of patient flow services, establishing new functions to manage the demand on emergency departments and ease system pressures. These functions include patient transport services; call taking; triage and dispatch (St John WA); virtual emergency care and establishing situational awareness of demand and pressure across health service providers and St John WA by ensuring collective system-wide access to data, analysis and predict analytics capability. Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements): 11% employer contributed superannuation into a fund of your choice. For further information  click here .  Access to generous salary packaging arrangements Professional Development Opportunities and Study Leave/assistance Flexible working arrangements Flexible leave arrangements Other professional and location based allowances Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant's integrity and past demonstration of ethical behaviour. Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn. Please see the attached WACHS PEHA Policy for further information.Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 31/10/2024. Selection Criteria:  Please see the attached Job Description Form (available online at  www.jobs.health.wa.gov.au ).  For Further Job Related Information: We encourage you to contact Karen Lopez on 0408 951 020. If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. Application Instructions : Applicants are requested to apply online ( www.jobs.health.wa.gov.au ).    It is preferable for your referee to be a current supervisor or manager.   Applicants are advised to write a statement addressing the selection criteria in no more than 2-3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements.  These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. Lodgement is system generated. Any submissions on, or after, 4:00pm will not be accepted. #J-18808-Ljbffr