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Client Services Coordinator

Client Services Coordinator
Company:

Australian Institute Of Sport


Details of the offer

Job Alert Job Search Jobs List Back to Main Site Help Login My Applications My Forms My Emails My Tests My Interviews My Details Client Services Coordinator $67,013 - $79,723 + up to 15.4% superannuation - ASC Grade 3CanberraOngoing Full Time Applications close at 11:30pm AEST FRIDAY 3 MAY(late applications will not be accepted). The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men's and Women's Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.Are you up for the challenge?About the team – The Campus Experience Branch coordinates and optimises access to the on-campus venues and facilities for a diverse range of clients including National and State Sporting Organisations, sporting clubs, school groups, tourists, general public, event and sporting promoters. This includes a key focus on providing our clients effective delivery, coordination and superior customer service to run successful camps, conferences, tournaments and events on the Canberra campus, partnering across the ASC to effectively deliver these services for our stakeholders. About the role – As a Client Service Coordinator within the Campus Experience Branch, your responsibilities will include, but are not limited to; The coordination and provision of site facilities and services to ensure the effective delivery of events, high performance sports camps and community facility use held on the AIS campusLiaising and collaborating with internal and external stakeholders to understand strategic requirements and objectives and work together in delivering these activities to a high standardCoordinating, managing and resolving facility bookings and scheduling to mitigate any conflicts that may ariseEffectively manage your assigned portfolio through the utilisation of event management software to ensure effective coordination and delivery of high-quality training, facility and event servicesAcross a 7-day week operating environment, ensuring the requirements of site users and high-performance camps are prepared and delivered appropriately, while maintaining the integrity of the multiple training environments that exist on siteOccasional inclusion in on-call roster that requires/may require weekend work, or outside ordinary work hours About you – Demonstrated experience in bookings and coordination of events within a high performance sports environment Strong value for providing excellent customer experience and handling sensitive situations in a mature and effective mannerPassion for delivering high quality outcomes with a considered attention to detailEffective written and verbal communication skillsDemonstrated experience working with, or willingness to learn, advanced booking management systemsCan-do attitude! This position is offered as an ONGOING position.Why work with us?We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer: Options for flexible working arrangements.Annual allowances towards training based on individualised career goals.Access to a customised ASC L&D calendar for ongoing professional and career development.Generous superannuation scheme with up to 15.4% employer contributions.Corporate discount on AIS Shop merchandise.Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals. Additionally, our Canberra campus offers: Free onsite parkingOnsite facilities including café, dining hall, gym, and swimming pool.Priority placement for your children to access the award winning, onsite AIS Caretaker's Cottage Childcare Centre.


Source: Talent_Ppc

Job Function:

Requirements

Client Services Coordinator
Company:

Australian Institute Of Sport


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