Client Relations Officer - Remote Work

Xero is seeking a highly motivated and driven individual to join our team as a Client Relations Officer. This is a remote work position based in Canberra, Australian Capital Territory. As an entry-level position, no prior experience is required, making this a fantastic opportunity for those looking to kick-start their career in client relations.

Responsibilities:- Build and maintain strong relationships with clients through regular communication and support- Handle client inquiries and provide timely and accurate responses- Identify opportunities to upsell products or services to existing clients- Monitor and report on client satisfaction levels- Collaborate with internal teams to ensure client needs are met- Stay up-to-date on industry trends and best practices in client relations

Requirements:- Bachelor's degree in Business Administration or a related field- Strong decision-making skills- Excellent communication and persuasion skills- Ability to work independently and prioritize tasks effectively- Driven and resilient personality traits

Benefits:- Free food- Gym membership- Paid sick leave- Committed to environmental responsibility and sustainable practices

Deadline to apply: May 2, 2024

Equal opportunity statement:Xero is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.