Do work that matters Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.You will be part of a skilled quantitative team serving Consumer Finance Credit Risk Management & CommAssets crew. You will have responsibility to develop and drive the strategic performance and insights roadmap, have a strategic mindset, impeccable stakeholder management skills, as well as the ability to be a hands-on mentor.See yourself in the teamReporting to the Consumer Finance Chapter Area Lead, this role is pivotal to both the Credit Risk reporting and insights squad as well as being responsible for supporting & developing credit risk insights analysts/managers.As a Chapter Lead you will have direct reports to grow and develop a high performing chapter where we deliver great outcomes for our customers and support our people in their development. As a senior member of the performance and insights squad you will also play a critical role in helping develop strategic reporting and insights roadmap, including consideration of self-service reporting solutions, reporting tools and software, data requirements, credit risk and pricing strategy attribution, seasonal forecasting, report automation and process efficiency. Key responsibilities will includeSupporting and developing a team of insights analysts/managers by creating a psychologically safe, inclusive, accountable and high-performance culture, which promotes cross-skilling, sharing best practise and a curious mindsetDevelop strategic reporting and insights roadmap, including consideration of self-service reporting solutions, reporting tools and software, data requirements, credit risk and pricing strategy attribution, seasonal forecasting, report automation and process efficiencyImplementing and monitor technologies, techniques and processes for capturing business intelligence, adjusting business processes both internally and cross-organisationallyContinuously improving the customer experience by applying advanced analytics skills and data analysis techniques to identify trends, patterns and insightsWork closely with cross functional teams, including other credit risk squads, product, finance, marketing, compliance and technology to ensure data analytics solutions align with business goalsResponsible for proactively managing risks including setting and reviewing Key Risk Indicators, establish strong data governance standards and processes, ensure data is accurate and reliable, implement robust change governance frameworks and identification and escalation of issuesWe want to hear from you if you have Proven track record of coaching and developing teams to uplift capabilityAdvanced ability to drive outcomes and develop and execute on a roadmap of initiativesAdvance reporting and insights capabilities, including on tools experience in coding (SQL, Python), reporting tools (Tableau) & excelAdvanced communication, stakeholder engagement and influencing skills, including the ability to progress multiple initiatives concurrentlyStrong planning and time management skills with the ability to deal with conflicting priorities and upcoming due datesBanking industry experience highly regarded but not essentialTertiary qualification in an Analytics/Data Science/Engineering/Statistics Degree preferredWe support our people with the flexibility to balance where work is done with at least half your time each month connecting in our office.We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.If this sounds like you then apply today! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 23/04/2024
