ISS IS A PLACE TO BE YOUWe have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It's you that makes the difference to making amazing places, and we believe everyone can influence change for the better.ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGERWith over 485,000 employees throughout 46 countries ISS is a company of belonging."Connecting People and Places to Make the World Work Better".We have an exciting opportunity to join our Business Performance team as a Catering and Hospitality Bid Solution Manager to assist in supporting upcoming tenders in the defence sector. This 9 month fixed term contract (with possibility of extension) role would be based in either QLD, SA or WA. Regular travel across these 3 states would be required. A 5 days on, 2 days off roster would be likely with flexibility in line with business requirements.Reporting into the Head of Food Products & Performance, the focus of the role will be across the key areas of: Working directly with the Head of Food Products and Performance, ISS Pacific, Business Performance food team and closely with the ISS Sector Leadership, IT and all support teams to ensure defence customer expectations are understood and solutions are successfully developed.Leading the delivery of a fully realised menu development program and manage the data and system integrity that supports that through recipe and cost build specific to the tender scope of works in both compliant and alternative offers.Developing world class food & services capabilities and use these as a differentiator in the Australian defence sector.The role will, in general, support ISS Pacific commercial teams in building bid solutions for the defence sector, leveraging best practice and processes from the ISS Pacific food platforms and ISS global food businessesTo support achieving these goals, the successful candidate will draw upon Local, Regional and Global Food Services teams as well as our Commercial and Sector based Food Excellence Leads together with our Operational Key Account Managers.This role will directly manage Culinary and Food Data support resources. Key Responsibilities: Leverage food concepts approved by Regional Food Excellence and play a direct role in building defence solutions of these concepts.Collaborate in developing local food concepts to meet the needs of the ISS Pacific's targeted segments.Manage and participate in the development of costed menus with relevant allergy and nutrition and report on production and standardization. Support the Commercial team as required with segmented solutions, proposal generation and sales presentationsParticipate as required in periodical commercial bid solutions meetings and provide milestone target updatesDevelop marketing collateral to support concepts, promotions and all forms of consumer engagementSupport defence tender with the specific plans for mobilisation of new start ups and refurbishmentsConduct site reviews to ensure consistent concept implementation and best practices are understood and articulated in the solutionWork with Procurement to develop a food procurement strategy, ensuring supply chain supports new food conceptsEngage consumers and clients to understand their expectations and behaviors and to re-engineer solutions to meet their needs Create solutions that are a safety-first culture, including Food Safety and engaging directly with operations as requiredDevelop performance-based reports to support catering contracts and BUs, and manage the communication of these reports What we can offer: Attractive salary package9 month fixed term contract with possibility of extensionFlexible work arrangementsAccess to staff discountsOngoing professional developmentOpportunities to develop your career within our global organisationYou will form and develop an enormously successful team who outperform year on year Qualifications and Skills required: Food service management experience – executive chef level or similar in Defence sectorIndustry leading knowledge of food trends and innovative concepts, both in and about to enter the marketplace – in particular understanding dietetics, food services and processes in the Defence sector.Demonstrated experience in costing, menu development and systems that support food services.Service and customer oriented.Experience within global matrix organization.Project Management and Change Management experienceSelf motivated, structured, systematic and collaborativeStrong collaboration and communication skills will be essential, given the role will work with diverse stakeholders and clients Note: Due to the geographic footprint of the ISS business, interstate travel will be required.
