Business/Systems Analysts (Information & Communication Technology) A Government ICT Project Services Organisation based in Darwin, delivering complex, high-value, and/or high-risk ICT programs and multi-year digital transformation initiatives, is seeking multiple Business Analysts to work across a range of different projects.
The Senior Business Analyst(s) will be responsible for a full range of business analysis tasks including requirements planning and management; requirements elicitation, analysis and documentation; and capturing existing business processes and proposed changes.
The Senior Business Analyst will be required to support the relevant Project Manager or Director in the execution of the project approach and associated plan, working with the business, project team members, and the vendor/s as required.
Key Duties and Responsibilities:Facilitate workshops, interviews, and focus groups with stakeholders to elicit, analyse and document business and functional requirements, and management of requirements traceability.Conduct walkthroughs to validate and obtain approval of business analysis outputs.Provide business analysis support relevant to the provision of requirements support and clarification throughout a full project development or implementation lifecycle.Undertake and support testing activities including preparing and executing test plans and cases.Apply business analysis techniques and tools to document requirements, objectives, outcomes, processes, procedures, work instructions, and workflows.Deliver project documentation in alignment with the organisation's project management frameworks, on time, to expected quality standards as per scope and as agreed with the Project Manager.Manage sensitive information and maintain records in line with information management policies.Essential Skills and ExperienceA minimum of 6+ years' experience as a Business Analyst/Senior Business Analyst, including experience in requirements gathering, business process analysis/modelling, process mapping and information analysis/modelling, planning, design, testing and system integration, using industry standard techniques in a complex business environment.Experience mapping business requirements and processes to the functionality of a product whilst identifying gaps and opportunities.Demonstrated experience in providing a holistic, human-centred approach to the design of digital products, defining their form, behaviour, and content, drawing on a range of skills encompassing user research; interface, interaction and information design; project and time management, technical writing and usability testing.Experience in managing information requirements in line with approved record keeping and information management policies, including traceability of business requirements.High level analytical skills and organizational skills with good attention to detail and ability to think laterally and conceptually.Highly effective client liaison, change management and facilitation skills.Demonstrated experience working in a collaborative environment with high performing teams with high priority deliverables under tight timeframes, and balancing competing priorities.Experience in end-to-end delivery of major business systems projects.Highly skilled in the use of Microsoft Visio and the usual office tools such as Windows, Word, Excel, PowerPoint and Microsoft Outlook (e-mail), proficient in the use of JIRA and SharePoint or ability to quickly acquire.Experience identifying and analysing complex legislative and/or regulatory requirements applicable to the relevant industry/work environment and their processes.Desirable Skills and ExperienceExperience in business process model and notation (BPMN) 2.0 standard or similar.Experience working in a Government environment.Personal Qualities required of Candidate(s):High level social and written skills with ability to effectively communicate with team members and stakeholders.Ability to work in a large team environment with members of diverse cultures and backgrounds.Self-starter with high personal drive and a positive attitude.Disciplined and accountable for supporting and maintaining work products.Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.Excellent problem solver and critical thinker.Promotes teamwork and collaboration by engaging stakeholders and team members.The successful applicants will be required to be based in Darwin for the duration of the contract.
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