Company Description Who we are: atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives.
To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work's for everyone.
Job Description The Position: As a Job Coach in Launceston and surrounding suburbs, you will guide clients towards job-readiness and employment opportunities. Your key responsibilities include:
Encouraging and motivating participants to find employment Building relationships with local employers to source job opportunities Reverse marketing clients to employers Placing participants into sustainable employment Ensuring all activities are properly documented and compliant with contractual requirements Providing exceptional service to clients, employers, and stakeholders You will work within a vibrant, collaborative team of employment services professionals, focusing on diversity and inclusion.
Qualifications Minimum of one year's experience in a customer service or client-facing role Demonstrated experience working with individuals overcoming challenges, preferably in a disability support context Knowledge of Disability Employment Services (DES) and related government programs Strong understanding of the local job market in Launceston, Australia Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients and stakeholders Proven ability to work towards KPIs and achieve placement outcomes Motivational and coaching skills to inspire and empower clients Flexibility and adaptability to meet the varying needs of clients and employers Detail-oriented approach to documentation and record-keeping Proficiency in using computer systems and databases for case management Current driver's license and willingness to travel locally as required Genuine passion for helping others and belief in the power of employment to transform lives Bachelor's degree in Human Services, Psychology, or a related field (preferred but not required) Additional Information What we will give you: On the job training as well as ongoing career development and national opportunities Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring Job stability and guaranteed full-time hours Achievable quarterly incentive scheme Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave If this sounds like the role for you, please select the 'Apply for this job' button to upload your resume. You can also find out more about atWork Australia here:
A fantastic place to work. atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive.
A passion for helping people. We put our clients, the people we support, at the center of all we do and don't stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for a role as a Job Coach might be your best move yet.
You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
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