Do you enjoy managing operational deliverables? Exciting opening with an industry leader in building/facilities encompassing operational performanceYou will be employed by a reputable and established facilities and building management service provider renowned for servicing prestigious high-rise buildings and forming long-term, professional relationships with owners' corporations. For over 20 years, they have been considered a premium company of choice for clients and employees. Transparency, efficiency, continuous improvement and customer service are inherent in their culture. They strive to improve tenants' lives and develop long-term, robust business relationships with their clients. With their first-ever contract still secured and a team of 150+ staff with over 50 team members holding 10+ years of tenure, their approach and ethics will resonate. Employees are treated with respect and provided the support and development to nurture careers, creating a culture whereby their employees simply don't wish to leave. Your Opportunity: As Associate Director, you will oversee all day-to-day decision making surrounding operational performance, continued growth in the business, and steer the delivery of quality service. You will initiate and drive strategies surrounding business development, financial management, staff management and operations. Reporting to the Directors, you will provide regular progress reports and support four direct reports, including the Head of Operations, Operations Manager and Office support staff. Your key responsibilities will include: Responsibility for the core business disciplines of the organisation: Building Performance & Contracts (Operations), Business Development, Financial Management and Team Management. Ongoing development and implementation of any strategic plans and company policies, training programs, staff retention, and relationship management. Developing, guiding, and maintaining excellent working relationships with your teams, clients and other key internal and external stakeholders. Future planning and forecasting of business growth plans to increase financial performance and reduce operational costs of the organisation. Business development of new and existing clients, including responsibility for tendering, submissions, and presentations for all new and upcoming contracts. Working collaboratively with the General Manager of Operations, the wider facilities/building management staff, external client/contract managers and Owners Corporations. Why You Should Join: There's never been a better time to showcase your operational leadership skills working for an independently owned, leading corporation with excellent vision and reputation. You will have the autonomy to drive and manage business and commercial operations, along with interactions, support and a comprehensive handover from the Directors. Other Benefits include: As a leader in their field, they are committed to being at the forefront of innovation, career development and support for their workforce. This organisation has grown whilst retaining a low turnover rate, boasting over 150 staff and more than 50+ staff as part of the 10-year work birthday group! An attractive package with bonus potential will be tailored to your KPI successes. They boast of an excellent suite of clients. You will be working for a company passionate about the building and facilities management industry and striving for excellence. It's an exciting time to join a growing business looking to evolve further with its executive team to ensure continued success. A commitment to a tailored and in-depth handover will be provided to enable you to hit the milestones required. Your Skillsets/Attributes: We seek a skilled operational leader seasoned in team leadership of directly employed personnel and confident in managing business and financial performance. You will demonstrate a passion for the facilities/building management industry and a proven ability to manage assets through an owners' corporation model. Other considerations will include: The ability to manage a portfolio of assets and teams across a diverse geographical area within inner and outer Melbourne. Proven skillsets in team leadership to include managing high-performing teams, human resources management, performance management procedures, identification of succession planning, plus ongoing training and development. A background in facilities management of high-rise buildings and experience working with Owner's Corporations. Well-honed communication skills to present and engage with external stakeholders, Owners Committees and Owners Corporation Management organisations, and existing and potential clients and tenants. A demonstrated background in financial and commercial acumen with the ability to plan and forecast future development and growth strategies. Superior communication skills – both written and verbal, with the ability to manage downwards and upwards, as well as engage with a broad spectrum of different personalities in a professional manner. Exceptional skills in contract and contractor management. If you have the drive, the experience and know-how to continue to add value and support the growth and development of this leading organisation, then we encourage you to apply now. Please complete your resume with a cover letter highlighting your interest by clicking on Apply Now. For additional questions, please do not hesitate to ask Andy Yang on 0452 429 640!#J-18808-Ljbffr
