Department for Education Job reference: 645462
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to Everyone
Why work with us: Every child and young person deserves a great education.
We have a strategy that aims to unlock every child's potential now and into the future, one that in partnership with learners, students, parents, and the wider South Australian community will build a world-leading public education system.
One that is equitable and prioritises learning and wellbeing.
Together we will make our education system the best it can be.
When our children and young people thrive, so do our communities and our state.
About the role: The People Support Officer plays a crucial role delivering world-class customer service and administrative services to resolve customer enquiries and applications through a multi-channel approach, while also supporting the efficient delivery of wider People and Culture functions across the department.
The role works in a frontline customer service delivery environment, interacting with customers via telephone and other channels.
Responsibilities include working within a team to meet customer needs, adhering to work schedules, providing correct and timely advice on People and Culture related matters, conducting research, preparing complex documents, managing records, and processing transactions accurately and promptly.
Additionally, this position offers advice and services to designated workgroups, clients, and stakeholders, and provides project or program support to achieve People & Culture objectives and goals.
Qualifications: Essential: Nil
Desirable: A tertiary qualification relevant to human resources or equivalent experience.
Special conditions: The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed which is required to be renewed every five years before expiry.
The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course which will be required to be updated every three years.
For all other Special Conditions please refer to the attached Position Description.
Remuneration: ASO3 $67,589 - $72,033 per annum (1.0 FTE) + superannuation (11.5%) and leave loading.
Enquiries: Enquiries can be directed to Jo Rohrlach, Team Lead People Support, via tel: (08) 8226 1421 or email: ******.
Application instructions: Applications should be made through the IWorkForSA website.
Applicants are required to submit a CV, the Application Cover Sheet, Employment Declaration, and a cover letter addressing the key competencies in the attached position description.
People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.
Additional note: This is a full-time contract role (1.0 FTE), initial 6-month term contract with potential for extension.
Multiple vacancies available.
Applications close: 02/02/2025 11:30 PM
Attachments:
- Application Cover Sheet - PSAct.pdf
- How to Apply PS Act guidelines.pdf
- Position Description - ASO3 People Support Officer.pdf
- VL233 Pre-employment declaration.pdf
Flexibility Statement:
The South Australian public sector promotes diversity and flexible ways of working including part-time.
Applicants are encouraged to discuss the flexible working arrangements for this role.
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