Aftermarket Business Development ManagerGlobal OrganisationLeader in their FieldKey Account Management (30%)New Business Sales (70%)Up to $95k Base + SuperFully Maintained Company Vehicle / Car AllowanceIntrastate Travel (1 week per month)Achievable TargetsGenerous Bonus Structure, even if you don't meet budgetCompany Share PlanHighly Autonomous RoleAccess to well experienced senior leaders on site Showcase your skills in this highly sought after business development role. Share Incentive plan available on top of competitive salary package.Our ClientOur Client is a worldwide Manufacturer of highly engineered products such as compressors, pumps and fluid transfer products for a multitude of industrial users. They have developed a strong reputation as an employer of choice and the success continues.The RoleThe role has the responsibility to identify and develop opportunities by offering solutions utilising our client's Product Range and Service capability. The role will also assume responsibility for accelerating key aftermarket opportunities within an assigned territory, whilst maintaining a high level of Customer Satisfaction. The role has the authority to have direct contact with the customer during the sales process.KEY ACCOUNTABILITIES: Determine the market possibilities for new aftermarket products, developing these and extending the market for established products.Implement the processes, initiatives and roll out of extended warranty programs.Establish surveys to drive customer satisfaction and retention.Identify and evaluate Aftermarket opportunitiesIdentify key accounts and targets and ensure effective account management of the customers' businessMaintain knowledge of day to day market development and accurately assess and evaluate new business opportunities.Provide support to Customer Service Manager, Sales Specialists, Internal Personnel and External Customers.Produce monthly progress reports to management. CUSTOMER MANAGEMENT Appraise the current and planned customer needs in line with the company Net Promotor Score (NPS).Offer assistance and explanation when difficulties arise, ensure complaints are followed up and that satisfactory solutions are obtained.Maintain and develop close relationships with key accounts and ensure their requirements are being met.Resolves customer complaints and dispute resolution.Supports Company objectives in accordance with ISO 9001 quality accreditation.Supports Company objectives relating to environment, health and safety.Ensure the working environment is safe at all timesEliminate risks in the working environment.Implement procedures for safety of others through the appropriate operation of equipment. To be considered for this role you will need to display: Demonstrated verbal and written communication skills.Demonstrated PC Skills (SAP, Excel, Word, PowerPoint and databases).Ability to meet deadlines and organise work priorities.Willingness to travel as required.Prior experience in spare parts support preferred but not essential.Demonstrated analytical skills.Focused on achieving agreed targets.Demonstrated ability to undertake research and source appropriate parts information.Advanced organisational skills.Self-starter, able to work under time constraints, detail oriented. The successful candidate will be required to undergo a pre-employment medical including Drug & Alcohol screening and agree to a National Criminal History Check.Tap into your potential and recharge your career apply now by submitting your resume in Word format.About UsFINDMEA is a national employment agency with a passionate management team, combining over 40 years of recruitment experience to find the right people. For us, its personal. We see beyond the CV to discover your real potential.
