Workforce Planning Administration Officer - Part time 20hrs/weekCommonwealth Bank of Australia, Sydney, AustraliaPart time 20hrs/week - Monday to Friday: 10am - 2pmBased at Axle, 5-7 Central Avenue Eveleigh NSW 2015See yourself in the teamBusiness Banking Services supports our customers, bankers, branches, relationship managers and brokers across our Business Banking segments 24/7.We are a team of over 430 people, based across Australia, that helps to manage over 1.5m customer interactions each year.
Our teams span a range of products and activities that include merchants, payment facilities, transactional accounts and banking, all BB general business enquiries, CommBiz, corporate cards, bank guarantees, financial assistance, commercial lending and in-life loan maintenance to name just a few.Aligned with our business partners in Everyday Business Banking and Business Lending product lines, our end-to-end value chain approach and through the backing of our centralised support teams in operations, change, risk and control, workforce planning and business insights, we are focussed on making a positive difference every day for our people, our customers, our risk environment, our shareholders and our community.Do work that mattersWe are seeking a detail-oriented and proactive Workforce Planning Administrator to join our team.
This role is crucial in ensuring the accurate processing and validation of casual employee hours for payment.
The successful candidate will liaise with HR & IR for pay-related matters, manage governance of related documents, and maintain effective communication with stakeholders.Your responsibilities include but are not limited to:Accurately process and validate casual employee hours for paymentValidate and process out of span casual hours for paymentCollaborate with HR and Industrial Relations (IR) teams on pay-related mattersAddress and resolve any discrepancies or issues related to employee paymentsComplete and manage JIRA tickets related to casual employee hours and paymentsComplete and manage tasks in the FRED system related to casual employee hours and paymentOversee the governance of documents related to casual employee hours and paymentsEngage with stakeholders to ensure smooth processing of casual employee hours and paymentsAssist with any pay-related remediation efforts and ensure accurate and timely resolution of pay issuesProvide support for schedule governance, ensuring compliance with company policies.We're interested in hearing from people who have:Previous experience in an administrative role, preferably within a workforce management or payroll environmentExperience with JIRA and FRED systems is an advantageStrong organizational and time management skillsExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite (Excel, Word, Outlook)Attention to detail and accuracy in data managementA diploma or degree in Business Administration, Human Resources, or a related field is preferredIf this sounds like you, apply now!If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application.
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