Volunteer Support Coordinator

**Wesley Volunteer Support Team**:

- part-time permanent position (22.8 hours/week)
- based in Carlingford, NSW
- training provided
- supportive team environment.

**About us**

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is "A Spirit-led disciple-making movement: doing all the good we can because every life matters."

**About the program**

The Wesley Volunteer Support Team are the go-to team for all things volunteering. The team serves as the central point of contact for all services and centres on volunteering matters, including providing best practice guidance. The team also handles all external volunteer enquiries, assists with the recruitment of volunteers, runs programs and communications that help recognise, reward and retain volunteers, and grows Wesley Mission's profile in the community through engagement with individual volunteers.

**About the role**

We are seeking a part-time office all-rounder who can assist with the day-to-day function of the team by providing quality support to internal and external stakeholders. You will be responsible for ensuring all enquiries are responded to in a timely manner, implementing recruitment and retention initiatives and updating and maintaining accurate volunteer data. This role is best suited for people who have a passion for community services, enjoys working with a variety of people, and thrives in a fast-paced office.

**Essential criteria**
- high attention to detail
- excellent verbal and written communication skills
- strong interpersonal skills
- demonstrated experience providing exceptional customer service
- sound time management, planning and organisational skills
- proficient computer skills and experience in MS Office suite
- ability to work independently and as a part of a team
- relates well to a wide range of people, with strong listening and problem-solving skills.

**Desirable criteria**
- Cert IV in Business Administration, or Human Resources
- experience with customer relationship management systems
- NSW Drivers licence.

**Remuneration**

**Closing date**

Friday 6 September, 2024.

**Christine Ireland**

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Code of Conduct. We are committed to providing an environment in which children can feel safe and valued.