Virtual Assistant For Airbnb Management

BruntWork | Full time: 35 paid hours per week or more Work Timezone - Must be a City eg London Sydney - AEST Remote Job Industry Other Job DescriptionThis is a remote position. Role Name: Virtual Assistant for Airbnb Management Schedule: Full-time, (9:00 AM to 6:00 PM)(7:00 AM to 4:00 PM Manila Time), Monday to Friday (1 hour unpaid break) Client Timezone: AEST (Australian Eastern Standard Time) Client Overview Join an exciting startup in the short-term rental industry, poised for rapid growth in Melbourne's vibrant property market. This innovative company is at the forefront of Airbnb management, offering a unique opportunity to shape operations from the ground up. Be part of a dynamic team that's revolutionizing the way travelers experience Melbourne, one property at a time. Job Description As a Virtual Assistant for our Airbnb management service, you'll play a crucial role in ensuring guest satisfaction and operational efficiency. This position offers a perfect blend of hospitality, customer service, and business development. You'll be the primary point of contact for guests, managing communications, bookings, and day-to-day operations. Your attention to detail and proactive approach will be key in maintaining our high standards of service. As we expand, you'll have the opportunity to grow with us, potentially overseeing multiple properties and contributing to our strategic development. Responsibilities Manage guest inquiries and communications promptly and professionally Handle bookings and maintain accurate, up-to-date property calendars Coordinate with cleaning services to ensure properties are guest-ready Develop and implement strategies to boost occupancy rates Assist in creating and maintaining the company website Contribute ideas for business growth and operational improvements Collaborate directly with the business owner on expansion strategies Requirements Excellent communication skills with a customer-first mindset Proficiency in property management software and Airbnb platform Strong organizational abilities and time management skills Self-motivated with the ability to work independently Experience or keen interest in the short-term rental industry Flexibility to adapt working hours as the business grows Passion for hospitality and creating exceptional guest experiences
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