ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Retail Cashiers play an important role bringing diligence, professionalism and friendliness to ensure transactions at point of sale run smoothly and efficiently.
This role is often the first point of contact for customers (and donors) when entering the store or to ask questions whilst they are shopping, and is key in ensuring customers leave the store with a lasting positive impression of their shopping experience.
Key Responsibilities Customer Service: With your friendly and engaging personality, ensure all customers are warmly greeted and are provided guidance to the store's areas and inform of any specials.
Also provide assistance to those who are donating items and to community members referred to the store for material aid support. Point of Sale: Bring your attentive and patient service to assist with sales transactions, answering customer enquiries in store and over the phone. Displays and Merchandising: With the guidance of the store manager, ensure items in the point of sale area are displayed attractively and safely with clear thoroughfares. Qualifications and Skills (Desired/Required) Experience in retail, point of sale systems and customer service preferred but not mandatory as volunteers are always supported with on the job training. Capabilities and Personal Attributes Manage Self: Shows personal motivation and commitment to completing work activities effectively. Act Ethically and with Integrity: Is reliable and trustworthy and acts consistent with TSA vision, mission and values. Show Respect: Seeks input from others to better understand diverse perspectives and needs. Display Resilience: Remains open to new ideas and approaches. Work Collaboratively: Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others. Innovate and Continuously Improve: Shares ideas about ways to improve work tasks and solve problems; adopts improvements and innovations. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child related roles will require the successful completion of a Working with Children Check.
Additionally, certain volunteer roles may require a National Police Check.
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