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Ux Designers - Port Macquarie

Ux Designers - Port Macquarie
Company:

(Confidential)


Place:

Victoria


Job Function:

Art / Creative

Details of the offer

Description:

UX Designers
We are looking for
passionate and innovative UX Designers located around Port Macquarie and surrounding areas to join our world class Designer teams and work
on our Digital Licensing Program
Ongoing/Permanent roles
Salary package up to $164,686
Senior Designer and Principal Designer roles across all of NSW, offering flexible remote working arrangements.

Who we are:
The Department of Customer Service (DCS) is a service
provider and regulator, focusing on delivering first-class customer service,
digital transformation and regulatory reform to create better outcomes for the
people of NSW.
DCS is currently undertaking an ambitious digital
transformation of government services, underpinned by the Digital Government
Strategy.
Our Locations:
We
are proud of our diverse team and welcome flexible working. We are open to this
role being based at any one of our other DCS home locations and working from
anywhere in NSW. Candidates located around Port Macquarie and surrounding areas are
encouraged to apply. Travel may be required to engage with the team and our
stakeholders.
About the Program:
TheLicensing Programis key to
DCS' vision to be the world's most customer centric government. It is our aim
to engage through delivering smarter, user orientated digital solutions,
reducing red tape, enhancing business productivity and protecting NSW
communities.
The Licensing Program's goal is to create end to
end digital vocational licences from application and processing through to a
digital licence on a customer's phone. Replacing manual processes and products
will increase the productivity of customers and agencies, contributing
significant economic benefits to NSW.

About Role:
We are seekingUX Designersto work in one of our product teams
dedicated to digitising the omnichannel experience and improving internal
systems for our customer service teams, with a focus on providing the best user
experience.
You will need to have experience designing
enterprise software, understanding and solving problems from a wide
range of perspectives, and working with a design system to create
intuitive user flows and applications.
You are encouraged and empowered to own
the end-to-end design process through discovery, audits,
research, framing and iterative development and collaborate closely with
teams of other Designers, Engineers, Product Managers and other
subject matter experts.

Key accountabilities include:
Asking the right questions, crafting solutions and delivering validated components, patterns and templates to our product teams.
End to end product design through discovery, audits, research, framing and iterative development and delivery
Conduct interviews with stakeholders and end-users and synthesize insights into actionable next steps
Create the User Experience designs (user interface design comps, visual design specs, prototypes, and other visual assets) for the design system
Collaborate across NSW Government with partner agencies and customers to understand requirement
Proactively seek to unify the customer's experience across the product offering by engaging with other product teams.

About You:
You can lead end to end product design through discovery, audits, research, framing and iterative development and delivery
Exceptional analytic skills with a pragmatic approach focused on business outcomes
Some experience in leading the creation of major online customer and/or enterprise products.
Someone looking for a role that has real value and purpose
Someone with experience in UX design and delivery of complex product solutions for customer service delivery environments.
Someone who has accessibility at the heart of everything they design.
Someone who can't get enough of product and learning.

How to apply:
Please apply online and attach a copy of your latest Resume, Portfolio, and a cover letter outlining your interest and which role/roles you would like to be considered for.

We are currently recruiting for UX
Designers at the following levels:
Senior Designer – Clerk Grade 9/10 Starting salary from $111,007 pa plus superannuation & leave loading – Click here Senior UX Designer to view to the role description
Principal Designer – Clerk Grade 11/12 Starting Salary from $128,473 pa plus superannuation & leave loading – Click here Principle UX Designer to view the role description

For enquires relating to recruitment please
contact Sujatha Madhan via
Closing Date: Monday , 17th May 2021 (10am)
Applications will be reviewed on an ongoing basis. If you are interested in this role please apply ASAP
Our Commitment to Diversity & Flexibility

We are committed to diversity, inclusion, and new ways of working
The Department of Customer Service serves all the people of NSW and we want to reflect that diversity in our people. We welcome and encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, carers, refugees, people in regional NSW and people of all ages. We strive to be an inclusive workplace where all our people can bring their authentic selves to work without judgement.

We understand that there are different ways of getting the job done, and offer flexible working arrangements where and when possible.

If you do require an adjustment during the recruitment process, please notify us on your application form.
4 days ago
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Job Function:

Requirements

Ux Designers - Port Macquarie
Company:

(Confidential)


Place:

Victoria


Job Function:

Art / Creative

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