Description:
Towing Operations Fleet Controller
About the role As the Towing Operations Fleet Controller, you will be at the forefront of our towing operations, responsible for overseeing and coordinating the dispatching of our transport fleet. Your primary objective is to ensure the efficient execution of towing services while upholding the highest standards of safety and operational excellence. Additionally, you will be instrumental in fostering a collaborative team environment to maximise productivity and performance.
Key Responsibilities: Efficiently oversee and coordinate towing operations and dispatching of the transport fleet. Ensure the smooth execution of towing services while maintaining a high standard of safety. Foster a collaborative team environment to enhance productivity and morale. Utilise strong written and verbal communication skills to effectively liaise with team members and stakeholders. Demonstrate a results-oriented mindset to achieve operational objectives and targets. Utilise experience in transport fleet control operations to optimise efficiency and performance. Leverage knowledge and experience in towing operations, dispatch operations, logistics, or transport environment to drive continuous improvement. About you If you are a highly motivated individual with a passion for operational excellence and team leadership, we encourage you to apply:
Relevant experience in towing operations, dispatch operations, logistics, or transport environment. Experience with Hexagon Computer Aided Dispatch System is advantageous. Strong proficiency in Microsoft Word and Excel. Excellent organisational and problem-solving skills. Ability to thrive in a fast-paced and dynamic work environment. Proven track record of achieving results and meeting deadlines. Ability to adapt quickly to changing priorities and operational requirements. What we offer you: Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
Financial benefits and discounts on a range of banking, assistance and insurance products. Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events. A range of flexible working and leave options, including parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, and gender affirmation leave. Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness and free and confidential Employee Assistance Program (EAP). Invest in your development with in-house development programs and access to 80,000+ online courses. You can check out all our employee benefits at
Ready to apply to do good stuff daily? Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history checks as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
Questions? Please contact or visit
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