As the Test Manager, you will play a critical role in the planning, coordination, and execution of testing activities for a wide range of projects across the department. You will be responsible for developing test strategies, managing test teams, and ensuring the quality and reliability of the department's systems and solutions. The ideal candidate will have strong leadership capabilities, technical expertise, and experience managing testing processes in complex environments. Competencies & Skill Level: Demonstrated experience in testing mobile applications, websites, and single-page applications within an Agile software development lifecycle, with the ability to adapt to evolving project needs and technologies.Demonstrated experience as a Test Manager in ICT projects, with a proven track record of contributing to the delivery of project outcomes on time and within budget.In-depth knowledge of technologies and ICT infrastructure in large, complex, controlled environments, with the ability to navigate and manage testing in such settings effectively.Strong understanding of testing methodologies and proficiency in using test tools such as Zephyr, JIRA, Lambda Test, TestRail, DevOps, and Postman, combined with a comprehensive understanding of the software development lifecycle and the critical role of testing in successful project delivery.Exceptional relationship-building and communication skills, capable of engaging with all levels of the organization, including customers, vendors, and technical stakeholders, and translating complex technical concepts into clear, non-technical business language.Advanced written communication skills, enabling the preparation of clear, effective, and logically structured documentation that supports project needs and stakeholder understanding.Highly developed analytical and problem-solving skills, with the ability to facilitate discussions, mediate conflicts, and guide teams to reach consensus and achieve agreed outcomes.Ability to multitask and manage concurrent workstreams or projects, ensuring all deliverables are met without compromising on quality or attention to detail.Excellent time management skills, with the ability to prioritize effectively, work under pressure, and deliver high-quality outcomes within tight deadlines, even in a dynamic and fast-paced environment.Desirable: ISTQB Foundation Level Testing Certificate or equivalent certification in software testing.Familiarity or experience in large, complex, controlled ICT environments, including other government agencies.Job number: 266981
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