Idaho Division of Human Resources - Technical Records Specialist 1 - CYFSDEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.The Department of Health and Welfare is recruiting an individual with exceptional customer service skills for a Technical Records Specialist 1 position with the Division of Child, Youth and Family Services in our Foster Care Licensing Team. The position is Statewide and can be located at any DHW site. This is a benefits-eligible, full-time, classified position. This administrative support staff position requires attention to detail, exemplary customer service and organization skills, and the ability to effectively communicate with internal and external customers.The ideal candidates must be personable and professional with excellent customer service skills, be detail-oriented and self-motivated, and have the desire to work in a team environment.This position may be eligible for telework after successful completion of probation.BENEFITS:BEST RETIREMENT AVAILABLE IN THE NATIONWe have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.OTHER EXCELLENT BENEFITS11 paid holidaysGenerous vacation and sick leave accrual beginning as soon as you startPaid parental leaveMedical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)PERSI Choice 401(k)Deferred compensation planLife insuranceShort and long-term disability insuranceStudent Loan ForgivenessWellness programsEmployee Assistance Program (EAP)Flexible Spending Accounts (FSA)Wide variety of training opportunitiesSome positions offer flexible hours and/or telecommutingEXAMPLE OF DUTIES:Gather information, make decisions, resolve problems, and respond to inquiries.Perform specialized support work that involves an in-depth knowledge of the program.Provide general administrative support to child welfare social workers.Provide front desk and phone coverage.Review, evaluate, approve, and process records and/or documents.Perform other duties as assigned.MINIMUM QUALIFICATIONS:You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.Experience monitoring a records system to identify and correct errors. Typically gained by one year of full-time work experience.Experience researching a variety of sources to resolve problems. Typically gained by one year of full-time work experience.Experience interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments. These complex decisions could have affected the social or economic well-being of others or would result in a service or action being denied. Typically gained by one year of work experience.Experience entering and retrieving data using a computerized records system. Typically gained by six months of work experience.Learn About a Career with DHWIf you have questions, please contact us at:Email is the quickest way to get an answer to your questions.(answered Monday through Friday during business hours MST)PHONE: (208) 334-0681EEO/ADA/Veteran:The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email (email protected).Preference may be given to veterans who qualify under state and federal laws and regulations.
#J-18808-Ljbffr