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Technical Manager

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Technical Manager
Company:

Gallagher


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Technical Manager

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Details of the offer

Your Role
The role of a Technical Manager is to provide specialist technical oversight and knowledge to your claims team. As the primary specialist for technical knowledge, you will use your unique skillset to provide coaching and mentoring to claims staff with relation to specialised technical matters, and use your strong knowledge of worker's compensation legislation to review and endorse sustainable claims decisions, liaise with legal parties relating to claims disputes, and provide technical reviews to complex claims management strategies.
You will add value to Gallagher Bassett across the following:
Applying your specialist Workers Compensation technical knowledge to claims of a complex nature, and acting as a technical reference point for other team members such as Case Managers and Senior Case Managers
Guiding, advising and assisting employer clients who require specialist technical assistance
Interacting with and providing instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
Providing employers, employer consultants and other involved parties with updates in relation to litigated matters
Undertaking adverse decision quality revisions and endorsements
Completing case conferencing with Case Managers and attending claims review meetings when required
Undertaking pre-conciliation checks, assisting with strategy considerations and attending conciliation conferences as required
Mentoring and coaching other members of your team

We're interested in hearing from people who possess:
You will have a high level (3 years minimum) of experience within the Worker's Compensation industry and in the application of Work Cover legislation
High level knowledge of Accident Compensation Act
Excellent customer service skills
Exceptional communication and interpersonal skills
Experience in client service role
Coaching / Mentoring skills
Bachelor of Law Degree and/or Industry Related Qualifications will be held in high esteem

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you will experience the following:
Attractive remuneration packaging
Flexible work hours
Staff referral incentive
Opportunities for ongoing education and development
Service recognition awards
Employee assistance program for yourself and immediate family members
The opportunity to work for a company that gives back to the community through our Gentle Bear program

To applyIf this sounds interesting to you - we want to connect!
GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
To be considered for this opportunity you must have right to live and work in Australia when applyin g.
Agency applicants will not be considered for this position.

Additional Information

Requirements


Knowledges:

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