Technical Business Analyst - South Bank, QLD Job no: 523111AK
Brand: Product and Technology
Work type: Full time
Location: Queensland
Categories: Information & Technology
The Technical Business Analyst role is the subject matter expert as well as a trusted analyst. You will get into the detail of how a solution meets business needs and will articulate the complex rules around it.
Your role will work across challenging environments with intelligent, like-minded professionals. You will grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers.
What you will be doing:
Facilitate business requirements gathering / user story mapping
Analyse business requirements, management systems, process performance, and technical solutions
Conduct gap analysis and provide recommendations to relevant stakeholders
Defining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platform
Documenting requirements by studying business functions, gathering information from users, and evaluating output
Working with engineers, solution architects and test teams to develop, test and implement platform features and bug fixes
Identifying key business/system processes, business rules, functional & non-functional requirements
Assisting with the configuration and development of system enhancements and innovation
What you will need:
Minimum 3 years' experience in technical business analysis
Basic understanding of all aspects of the systems/software development lifecycle
Good quality documentation skills, both technical and non-technical
Sound business analysis skills, including solution definition, business process flows, impact analysis, problem resolution and reporting
Strong knowledge of Atlassian Suite: Confluence, JIRA
Added Advantage
Travel industry domain experience
Working with external vendors and suppliers
End to end understanding of development processes
Technical experience
What you will enjoy:
Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
Development: individualised Learning & Development pathway options
Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts: including family and friends, on flights, hotels, tours, cruises, travel insurance and more
Flexibility: Monday to Friday week, business hours with flexible options available
Brightness of future: career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.
Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024, Los Angeles in 2025)
Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you!
Applications close: 04 Oct 2024 E. Australia Standard Time
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