The Game Changers:At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents and perspectives of all our employees, including people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.AP+ brings together Australia's three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today and into the future.The Purpose:This role is responsible for providing analytical support and co-ordination within the Operations & Delivery functions of NPPA. The role works directly with the Head of Scheme Delivery to support the ongoing capability development and strategic initiatives; and the day-to-day operational functioning of the infrastructure.Primary Accountabilities, Duties and Responsibilities:Assist with the creation and ongoing maintenance of documented requirements needed to support the ongoing Change Management process and its continuous improvement.Drive detailed and thorough analysis relating to all NPP operational documentation and ensure its ongoing maintenance. Support NPP Participant general enquiries and maintain a team email mailbox.Support NPP Committees as required in relation to NPP technology/operational issues and documenting agenda, meeting packs, outcomes, meeting minutes and actions.Cross team/organisation and co-ordination as needed on specific process improvement tasks including the ongoing development and maintenance of the NPP Portal (internal and external) and related applications.Evaluate change requests, proposals, capability requests for feasibility and provide recommendations to relevant committee/s.Review testing and certification requirements, including review of Participant supplied test certificates for completeness and compliance with testing requirement.Review Participant planned changes to ensure sufficient and appropriate testing has been completed.Understand high-level business and payment message flows and have the ability to create use cases and provide input into message usage guidelines.Provide operational input and support on NPP compliance related matters.We'd love to hear from you if you have:Strong Technical Analysis experience (3 – 5 years) preferably in a payments environment.NPP knowledge at systems or operational level would be an advantage.Ability to confidently deal with ambiguity.Ability to effectively document meeting outcomes, user and technical requirements, and capture actions.Effectively produce and engage with technical specifications.Must be proficient in Microsoft applications, particularly expertise in Excel and PowerPoint desired.What's Next:We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to ******. We also encourage you to let us know your pronouns at any point during the recruitment process.
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