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Team Manager

Team Manager



Team Manager


Details of the offer

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.
The role of the Team Manager is to provide motivation, direction, instructions and guidance to the team to achieve team and unit goals. You will need to have held leadership roles within workers compensation, personal injury, insurance, or the disability sector. Providing day to day leadership and direction to the team to ensure delivery of KPI's.
You will add value to Gallagher Bassett across the following:
Provide effective coaching and feedback to staff on technical and performance related issues
Work with Branch Managers to identify skills and knowledge gaps and assist with the upskilling of the team
Identifying opportunities for process improvement
Ensure high levels of customer service are delivered with a level of empathy and understanding
Ensuring compliance with the RTW ACT 2014 and other relevant legislation/ regulations and policy
Monitor team and individual performance against agreed KPI's

We're interested in hearing from people who possess:
Strong leadership skills with the ability to inspire and motivate a team
Workers Compensation and/or Personal Injury Case Management experience
Ability to manage and develop teams
Excellent communication and interpersonal skills
Ability to be adaptable and flexible
Ability to engage with key stakeholders and staff
Strong conflict resolution and negotiation skills
Excellent time management coupled with the ability to make sound decisions

If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following:
True flexible work hours
Staff referral incentive
Opportunities for ongoing education and development
Service recognition awards to celebrate your contribution to the company
Employee assistance program for yourself and your immediate family members
Staff benefits program with a wide range of discounts on offer
The opportunity to work for a company that gives back to the community through our Gentle Bear program
A fun, supportive and inclusive working environment

A brief overview on GB:
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.
Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance!
If this sounds interesting to you - we want to connect!
If you think you can make a positive difference to our business please apply - we want to hear from you today!!
Only people with the right to work in this country will be considered for this role.

Additional Information