About us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here…
12-month fixed-term contract opportunity
Well defined career path to set you up for a successful career with Coates
Full-time, permanent, Monday to Friday position at Dandenong
We currently have a Team Leader – Platinum position available, overseeing and managing a team of Platinum Customer Service Coordinators ensuring they provide exceptional service and experience to our Top Tier Customers and Major Projects.
You'll enjoy variety in your role including:
Ensuring the safety of your team and Coates customers
Oversee strict adherence to customer contractual agreements, and customer and site compliance procedures
Frequent day-to-day coaching or training to develop on team strengths and improvement areas
Supervise the team to the Coates Platinum customer service standards and developing staff in the team, running or participating in daily pre-start meetings, and site inductions as required.
What you'll get in return
We provide our team with a wide range of perks and benefits, including:
Development and career progression pathways
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation
What you'll bring to the role
Senior Customer Service Coordinator experience in a branch setting, leading by example in a team environment will be highly regarded
Demonstrated resilience and ability to adapt to changing situations and customer demand
Previous experience in a Platinum/Top Tier Customer team is desirable
Team Leadership / People Management experience will be highly regarded
Unlock your next career opportunity – apply today!
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.
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