About Novotel Surfers Paradise… Perfectly located in vibrant Surfers Paradise, steps away from stunning beaches, exciting nightlife, and world-renowned theme parks, our hotel offers convenience and adventure. Explore Australia's most famous stretch of beach, indulge in thrilling activities, or savour local culinary delights. Feel like staying put? Relax in our intuitive spaces, thoughtfully designed for quality time with loved ones.
Enjoy our world-class facilities like our full-size sports court, refurbished fitness centre, and luxurious pool, nestled in amongst the dazzling Surfers Paradise skyline. Treat yourself to a satisfying breakfast buffet or relish the bold flavours at BLVD Café & Bar. At Novotel, we create unforgettable stays with exceptional service. To us, everyday moments matter.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!
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About the job… We are seeking a highly motivated and experienced Talent & Culture Business Partner (Human Resources). In addition to the HR Generalist remit, you will work with the Talent & Culture Manager, supporting our organizational culture and the growth and development of our team of Heartists.
You will support our positive inclusive culture and be willing and able to have the tough conversations as required. You will assist with all Talent & Culture functions such as Employee Relations, Industrial Relations, Occupational Health & Safety, Talent Acquisition, Performance Management, Training & Development, and Employee Engagement while focusing on continuous improvement and ensuring the Hotel remains compliant.
The Amazing Opportunity… Working closely with the Talent & Culture team to ensure that all people-related initiatives and strategies are successfully achieved, assisting in ensuring Hotel goals and KPI's are accomplished. Promoting positive team relations and interactions through an environment that encourages open communication, trust, mutual respect, and fun! Inspiring and empowering our teams to create epic guest experiences. Assisting in developing and implementing Talent & Culture strategies and initiatives aligned with the Hotel's objectives and values. Fostering a positive and inclusive work environment by promoting diversity, equity, and inclusion initiatives. Assisting with employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms, and recognition programs. Developing and implementing training, career development programs, and succession planning. Ensuring policies and procedure updates aligned with changing legislative and regulatory requirements. Balancing attention to detail with a strategic mindset, using pragmatism and diplomacy in your communication style. Assisting with recruitment and onboarding processes, focusing on the attraction and retention of talent. Continuous improvement in Talent & Culture processes and policies to enhance efficiency and effectiveness. Nurturing a positive working environment. Assisting with T&C metrics and analytics. Staying abreast of industry trends and best practices in Talent & Culture while proactively identifying opportunities for improvement. Consistently offering professional, friendly, and engaging service. Being self-motivated and taking ownership for driving your own performance, thriving on being trusted and given freedom in how you do your job. About you… Qualifications and Experience: Previous 2-3 years experience in a similar role in a 200+ room Hotel. Tertiary qualifications in Human Resources or related discipline advantageous. An understanding of HIGA and the ability to interpret Human Resource related industrial instruments, work cover, and legislative knowledge. Confident and articulate communication, negotiation, and relationship skills. A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team. The ability to create meaningful connections, establishing a high level of trust with our team. Strong interpersonal communications and presentation skills, both written and oral. Current First Aid and RSA certificates or the ability to obtain these. Experience in the hospitality industry and ACCOR is advantageous. Must have Australian work rights. Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
So, when will you be joining us? The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunities. A rewarding work environment. Global discounts on hotel accommodation & Food and Beverage. What's in it for you? Car Park. Free staff meals during shifts. Generous ACCOR perks including discounted accommodation and restaurants. A collaborative, vibrant culture. Professional development opportunities. A reward and recognition program. A competitive salary. What are you waiting for? APPLY NOW!
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