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Supervisor, Distribution - Goods In & Out, Shipping, Manufacturing / Warehouse

Supervisor, Distribution - Goods In & Out, Shipping, Manufacturing / Warehouse
Company:

Ingram Content Group


Place:

Victoria


Job Function:

Customer Service

Details of the offer

Job Description

Distribution Supervisor
Job Summary
To assist in leading a team in all aspects of distribution, to provide a first-class distribution service to all LS Aus customers. To ensure that equipment and staff are utilized effectively to maintain ultimate service levels (Customer TAT) and achieve quality shipping outputs.
Supervise Team Leaders and team of Distribution Operatives working across shifts, plus casual workers during peak periods.
Supervises & co-ordinates Shipping and Receiving services and administrative functions.
Co-ordinates associates activities engaged in verifying and keeping records on incoming and outgoing shipments and preparing items for shipment.
Studies shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules, utilizing knowledge of shipping procedures, routes, and rates.
Duties
Oversees distribution operation, incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
Scrutinises records of unfilled or problem orders
Determines appropriate routing according to established schedules and weight limits. Posts weight and shipping charges. Assists in preparation of bills of landing / customs documents.
Inspects shipments to ensure compliance with shipping specifications
Directs movement of shipments / receivables from shipping /receiving to storage and work areas.
Oversees all functions and operations of the Shipping and Receiving area while supporting facilities / supplies / parts inventory
Inspects material / manual handling equipment for defects and notifies maintenance personnel or contacts outside service facility for repair
Assists associates in shipping and receiving activities and prepares, packages and ships requested packages per shipping / courier / export guidelines during staff shortages.
Performs data entry, filing and maintenance of documentation supporting all Shipping and Receiving transactions
Reviews incoming deliveries for accuracy and completeness. Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
Examines incoming and outgoing shipments, rejects damaged items, records shortages, and corresponds with shipper / customer to rectify damages and shortages
Provides data for monthly metrics and discusses with Snr. Operations Manager and Operations Supervisor, to assess work volume and address all operational concerns regarding receiving issues with Finance and Sales (volume packages received and shipped etc).
Works with Couriers, Customs and Brokers as needed to resolve any shipment issues
Acts as a liaison to Client Services Team, in providing technical or logistics guidance to customers and service providers - Provides guidance to customers on shipping options to minimize unnecessary shipping costs
Collaborates with Corporate Shipping & Receiving to align processes and procedures
Serves as a Shipping & Receiving site representative during interactions with all cross functional groups, as required
Monitors and evaluates service performance and provides recommendations and participates in cost saving and improvement initiatives
Maintains a positive relationship with all the members of the department and customers while promoting a positive team environment
Provides direction and leadership to all shift associates
Identifies, organizes, plans and allocates resources and work activities and output
Analyzes staffing needs and delegates work based on volume requirements in assigned departments
Assist Senior Operations Manager on projects / work activities when required
Hold regular shift briefings & attend other business or communication meetings
Interview and select associates for hire and/or promotion
Trains staff in Shipping & Receiving procedures, supervises and performance manages, completes annual reviews.
Orders, stocks, organizes and maintains general shipping supplies, warehouse, mail area supplies
Performs other duties as assigned, including but not limited to light facilities duties
Schedules and coordinates pick up of all recyclable materials / rubbish
Maintains compliance with corporate, safety, security and regulatory policies.
Acts to ensure a safe working environment, as required and associates perform all tasks in a safe manner.
To be responsible for your own Health and Safety and be aware of factors affecting your associates in order to maintain a safe environment.
Maintain accurate records and reports of all incidents that occur during shift and to report any accidents, potential hazards to your Line Manager immediately.
Qualifications

Knowledge, Skills & Abilities:
Ability to invest time, as required, expediting or completing assignments which may necessitate working evening and / or weekend hours as necessary to meet business demands
Familiarity with shipping, import and export and associated compliance regulations
Ability to plan, organize, prioritize and carry out work duties with minimum supervision.
High level computer skills in Microsoft Office Suite – Word, Excel, PowerPoint and Outlook with strong background in database systems. Ability to learn new software and systems as needed
Knowledge understanding of shipping requisition submissions and order generation systems
Strong written and verbal communication skills. Proficient with writing well-formulated emails and notifications.
Excellent interpersonal skills with experience dealing with a diverse workforce. Ability to effectively communicate with employees, suppliers, couriers & customers.
Strong ability to organize assigned tasks in a high paced environment and concurrently monitor tasks / assignments with others that may impact timely completion. Ability to effectively manage multiple tasks and activities simultaneously.
Experience in coordinating requirements for shipping and receiving operations
Competencies:
Professional /Business Knowledge
Critical thinking and problem Solving
Team Player / Building Relationships
Multi-tasking and prioritization skills
Customer service skills and focus
Attention to Detail
Action Oriented
Active Listening
Organizational skills
Interpersonal skills
Math skills – basic arithmetic
Attention to detail
Ability to work safely and adhere to safety guidelines in a manufacturing environment
Ability to perform repetitive manual tasks
Ability to work independently or collaborate in a group environment
Ability to be flexible/multi-task based on workflow demands
Ability to maintain reasonably reliable attendance
Education & Experience:
College level education
Minimum 3 years’ experience in a Shipping/Receiving environment or equivalent work experience.
Minimum 2 years Supervisory experience of a small team
Operates Powered / Industrial Equipment as needed
FLT license holder desirable
Physical / Mental Demands:
Ability to walk and stand as needed
Ability to grip/grasp as needed
Ability to lift/carry in full range of motion up to 60lbs as needed
Ability to push/pull in a warehouse environment up to 70lbs force to push as needed
Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently
Ability to work a flexible schedule which could include nights and weekends & ability to travel as needed
Ability to be trained and operate power industrial equipment
Ability to work safely in a warehouse environment with exposure to temperature changes
Ability to work safely and effectively when working alone, or working with others
Additional Information

Perks/Benefits:
Competitive salary
Superannuation
Training Opportunities
Free onsite parking
Service Awards
Bonus
Job Location


Source: Neuvoo3_Ppc

Requirements


Knowledges:
Supervisor, Distribution - Goods In & Out, Shipping, Manufacturing / Warehouse
Company:

Ingram Content Group


Place:

Victoria


Job Function:

Customer Service

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