Master Builders Association of Victoria – East Melbourne VIC
Who we are:Master Builders Victoria (MBV) represents over 6,000 members within the building construction industry across Victoria, including large and small builders across the domestic and commercial sectors, as well as apprentices, suppliers, and manufacturers. As part of the MBV team, Master Builders Training Institute offers award-winning training programs delivered by industry experts, ensuring that our students receive top-tier education and skill development. MBV continually strives to achieve an inclusive, values-based culture, where our team members have the opportunity to learn, develop and grow their careers.
Key Position Tasks:We are looking for a Student Administrator to provide support and excellent customer service to students to ensure a positive training experience. Key position tasks include:
Oversee the student's learning progression, utilising the resources and tools in place at MBV Training Institute to deliver personalised and nuanced training support to the learner.Monitor student enrolment progress through VETtrak reports.Orchestrate student support through a proactive approach to student monitoring and acting as the conduit between students and the rest of MBV Training Institute.Open up and close down the building as required for classes.Key Skills, Attributes and Experience: Experience in a Customer Service or Customer Experience role is required, ideally in the support of student learning progression.Sound knowledge of the VET system.Tertiary qualification or significant progress towards one is desirable.What MBV can offer you: Flexible work arrangements – Hybrid work model, compressed working weeks, purchased annual leave.Strong people engagement and values-based culture.Paid parental leave, corporate partnerships, company wide lunches, events and activities. #J-18808-Ljbffr