Job Description
Brisbane, are you ready to transform the future of shipping?
You have extensive experience in the transportation / logistics industry
You love to have a meaningful impact.
You are looking for growth opportunities.
You are exactly what we are looking for.
Dragonfly is hiring a Station Manager to manage its flagship delivery centre in Brisbane.
Why join Dragonfly?
Attractive remuneration
Dynamic, team-oriented environment
Various growth opportunities
What does it take to be successful?
5+ years’ experience at a managerial level in a fast-paced environment in the transport/logistics industry.
Proven leadership abilities to guide a team working in a fast-paced environment to ensure accuracy, compliance, and a culture of excellence.
Strong analytical and problem-solving skills. Ability to quickly understand and identify issues and implement solutions.
Ability to effectively prioritise work flow to ensure deadlines are met, adapting to shifting priorities and support the implementation of continuous improvement.
Strong interpersonal skills including leadership, conflict resolution and team building abilities.
Demonstrates a positive and professional attitude with a hands-on team-oriented work style
Now, you’re probably asking yourself, what will I be doing in this position?
Work with the Operations Lead to set operational goals, measures and report results on a timely basis.
Plans, directs, and implements station operations and administrative support to meet prescribed productivity and service goals.
Responsible for preparing and analyzing performance reports in regard to identified Key Performances Indicators (KPI), budgets and forecasts. Monitors results on an ongoing basis and adjusts operations as required.
Ensures timesheets and payroll information is accurately approved and submitted in a timely manner.
Provides overall direction, support, coaching and leadership to the team in order to achieve the objectives.
Provides an unparalleled employee experience and aligns department and individual efforts to the vision, mission and culture.
Ensure adherence to policies and procedures for the station.
Monitors, measures, coaches and develops direct reports, provides recognition, evaluates and provides feedback on performance, addresses performance and resolves problems;
Leads their team in providing the highest level of customer service, both internally and externally, with the goal of continuously improving the customer experience.
Sending packages should be simple.
Dragonfly stands for a different way of doing e-commerce delivery in Australia.
Drawing on over three decades of experience as a market leader in Canada, Dragonfly is a new subsidiary that is hitting the ground running. Using the latest technologies and the right people ensures greater efficiencies, better results, and a superior customer experience.
At Dragonfly, it’s the littlest details that make the difference. We are a fast-paced company with a firm grip on market growth. We boast an agile working environment and do not shy away from challenges. Every member of our team is on the ground to guarantee on-time deliveries to doorsteps all around Australia.
Welcome to Dragonfly.
Requirements
Management; Supply Chain; Analytics