Solution Architect takes ownership of a solution within an implementation project and architects software solutions that solve the customer’s business problem and generate maximum value for the customer. The role holder may work on multiple programs/projects simultaneously within one industry, and/or may work on multiple applications within the TMS application set (in particular Fleet Management, Transportation Management, Transportation Modeler, and Transportation Planner). Solution Architect provides leadership and direction to the on-site implementation team on the design and execution of the solution and definition of business process workflows that accompany the solution.
Understands how the JDA solutions within area of focus can be configured and delivered to best facilitate customer business processes
Serves as a functional liaison and contributes to key meetings between Project Manager, key customer contacts and customer users, up to and including key executive project sponsors
Works with Project Manager in planning efforts, creates detailed tasks and estimates in overall project plan
Leads business process analysis through design phase of the project that leads to writing solution design / functional specifications
Leads team in development of functional specifications for implementation, modifications, interfaces, reports and screens that meet the customer’s business objectives and are of sound design
Ensures smooth and efficient implementation and integration between technical and functional system requirements by providing guidance and support throughout the implementation life cycle
Communicates gaps in applications capabilities to Product Marketing and product Development
Develops and validates test plans, test scripts to ensure JDA software consistently meets the customer’s business objectives, in keeping with agreed acceptance criteria
Creates and modifies procedural and system documentation throughout the project
Verifies and proves that the system provides the required business functions and maintains data integrity
Communicates and/or supports communication of the business cases to Product Management and Product Development Departments regarding specific trends for future product functionality and enhancements
Prepares and delivers presentations for users, management and executive level audiences
Ensures knowledge transfer is conducted with key customer project team
Excellent knowledge of Supply Chain processes around Transportation Management.
Strong knowledge and hands-on experience in using, implementing, or supporting TMS applications (e.g. Red Prairie, i2, or advanced TMS applications from other vendors )
Proven ability to identify business improvement opportunities and propose relevant solutions
Solid project management abilities (certification highly preferred)
Ability to travel
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