3 year fixed term contract
Level 8 (up to $122,649 + 17% Super + Leave loading)
The Specialist – PeopleSoft provides specialist services in relation to the implementing, managing, operating, supporting and monitoring of the IT Managed Systems environment for all of UNSW. This role may support across virtual environments including Application, Networking, and other Microsoft and Linux related environments providing services to UNSW staff, students and alumni.
The position is part of UNSW IT but will works closely with the Faculties and Divisions to ensure the services operate within their defined metrics and to maximize uptime for the UNSW environment.
The role of Specialist - PeopleSoft reports to the Team Leader and has no direct reports
Accountabilities
Specific accountabilities for this role include:
Develop, build and implement services that deliver to stakeholder requirements in a standard operating environment across the organisation.
Manage and support the UNSW IT Managed Systems to ensure service level agreements are achieved and the environment uptime is maximized.
Provide specialist level services and advice in relation to the implementing, management and operation of the IT Managed environment for all of UNSW.
Undertake advanced problem diagnoses and correction, and act as the point of escalation for relevant technologies
Monitor and apply new releases and patches to platforms and applications and make recommendations
Be responsible for the implementation of end-to-end infrastructure solutions, ensuring ownership and accountability for the implementation of all deliverable outcomes.
Review and update policies, procedures and other documentation required to support the UNSW IT Managed Systems.
Provide services and advice in relation to the implementing, management and operation of the UNSW IT Environment.
Be available for On-Call / After Hours support on a rotating basis, typically one week per month as well as weekend and After Hours work as required.
Oversee and manage the delivery of services and initiatives to achieve operational and strategic goals.
Skills and Experience
Tertiary qualification in at least one or more relevant domain disciplines (Cloud, Linux, Windows, Database, Networking) with extensive industry experience or equivalent level of knowledge gained through any other combination of education, training and/or experience in implementing, configuring, maintaining and supporting a large scale IT environment.
ITIL Foundation or equivalent experience as well as relevant industry certification(s) or equivalent.
Demonstrated high level knowledge of Cloud and Virtualization environments.
Sound understanding of Change Control methods for adding, removing or changing software, hardware and configurations in production and non-production environments
Proven commitment to customer focused and outcome focused.
Conceptual experience in the development and implementation of policies and procedures, network design and other support documentation.
Advanced written and verbal communication skills, with a high level of attention to detail
High level of experience working with a range of computer systems and applications, includingWindows, Linux, Database and Networkingin both a physical and Virtual/Cloud environment.
Please apply only by submitting your latest resume and cover letter (the selection criteria is not required). Applications will not be accepted if sent directly to the below contact>
PD - Specialist - PeopleSoft - Level 8
Contact
Ralph Hitti
Talent Acquisition Consultant
E: **********
Applications close:11:55pm, 7 February 2021
UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.
UNSW partners with Australia’s leading diversity organisations, networks, and campaigns. Please refer to UNSW’s diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).
