What we are looking for: CRM Functional Experts within Consulting roles based in Sydney & Brisbane. This role will require the successful candidate to gather business requirements; develop models; documentation and diagrams or process maps to describe current and proposed functionality. You will also apply your stakeholder engagement skills to interact with clients on a regular basis to communicate business needs and provide direction in relation to CRM advisory, process automation and improvement.
The daily tasks for a Software Functional Consultant Engineer at SSN Venture are as below.
Business Requirement elicitation
Leading Personal & Group Interviews and Workshops
Liaise with clients about software change requests
Stakeholder Management and Requirement Gathering
Presenting to Customers and Stakeholders
Evaluate current & To Be systems & process
Process mapping (creating flow chart diagrams & use cases)
Research and analyse possible solutions
Run diagnostic tests on applications, programs and systems
Provide costings on development and creation or solutions
Develop program code to meet system requirements, as per client needs
Configure and customise Software applications applications
Install and test developments on client interface
Liaison with other developers in team
Conduct Feasibility studies for external system integration
Create release notes for the client reference
Create training material & train end user for systems and new functionalities developed as per delivery
Publish end user manuals
Potential to lead into leadership role in future
Start in September.