There are currently 122 jobs listed by Department of Customer Service
Software Engineer - Tweed Heads
Organisation/Entity: Department of Customer Service Job Category: Information and Communications Technology Job Location: Central & North Coasts - Newcastle & Hunter Valley / Lismore & Far North Coast Job Reference Number: req11060 Work Type: Full-Time Total Remuneration Package: $128,089 - $148,134 base + super Contact: Sujatha Madhan Contact Email: ********** Closing Date: 17/05/2021 - 09:59 AM Targeted / Identified:
Software Engineers
Weare looking for passionate and innovative Software Engineers locatedaround the Tweed Heads and surrounding areas to join our world class Engineeringteams and work on our Digital Licensing Program
Ongoing/Permanent roles Salary package up to $164,686 Senior Engineer and Principal Engineer roles across all of NSW, offering flexible remote working arrangements.
Who we are:
The Department of Customer Service (DCS) is a service provider andregulator, focusing on delivering first-class customer service, digitaltransformation and regulatory reform to create better outcomes for the peopleof NSW.
DCS has proudly introduced many innovations inservice delivery and is continuing to adopt contemporary tools, techniques andsystems to improve customer outcomes and operational efficiency
Our Locations:
Weare proud of our diverse team and welcome flexible working. We are open to thisrole being based at any one of our other DCS home locations and working fromanywhere in NSW. Candidates located around Tweed Heads and surrounding areas areencouraged to apply. Travel may be required to engage with the team and ourstakeholders.
About the Program:
The Licensing Program is key toDCS’ vision to be the world’s most customer centric government. It is our aimto engage through delivering smarter, user orientated digital solutions,reducing red tape, enhancing business productivity and protecting NSWcommunities.
The Licensing Program’s goal is to create end toend digital vocational licences from application and processing through to adigital licence on a customer’s phone. Replacing manual processes and productswill increase the productivity of customers and agencies, contributingsignificant economic benefits to NSW.
About the Role:
We are looking for Software Engineers tojoin our team. In this role you will be contributing to the build anddeployment of high quality, reliable, reusable and maintainable code andprovide technical expertise and advice.
Key accountabilities include:
End to end product development through the build, release, maintenance and enhancement of product Collaborate with product managers, designers and other key stakeholders, Leads the provision of technical expertise to enhance the quality of product solution design, including participating in discovery process with cross-functional product team Involvement in iterative testing processes
About You:
To be successful in this role we are looking for anexperienced engineer with the following skills and experience:
Tertiary qualifies in a related field or equivalent industry experienc Advanced experience with SQL queries, SQL programming (database procedures / functions), database development (Microsoft SQL Server critical; Oracle beneficial) Extensive experience with COTS implementation, Solution design and configuration of CRM or case management systems Understanding of regulatory Case Management, Licensing, Permitting & Compliance requirements is a strong advantage Experience in configuration, development and implementation of case management software (i.e. Salesforce, MS Dynamics, Siebel etc.) for regulatory requirements will be considered a strong asset Knowledge of software architecture patterns and practices such as MVC, MVVM, Asynchronous Programming, Stateless Programming A good understanding of agile delivery and CI/CD methodology Experience with Crystal Reports, Business Intelligence tools like Yellowfin BI is an advantage Good knowledge of working with JIRA, Confluence and Miro collaboration tools Strong communication skills (written and verbal) and the desire to work collaboratively in a team environment Advanced analysis, problem solving, and troubleshooting skills are essential
How to apply:
Please apply online and attach a copy of your latest Resume and a cover letter outlining your interest and which role/roles you would like to be considered for.
We are currently recruiting forSoftware Engineers at the following levels:
Senior Engineer – Clerk Grade 9/10 Starting salary from $111,007pa plus superannuation & leave loading – Click here Senior Software Engineer to view to the role description Principal Engineer – Clerk Grade 11/12 Starting Salary from $128,473 pa plus superannuation & leave loading – Click here Principle Software Engineer to view the role description
For enquires relating to recruitment pleasecontact Sujatha Madhan vi**********
Closing Date: Monday, 17th May 2021 (10am)
Applications will be reviewed on an ongoing basis. If you are interested in this role please apply ASAP
Our Commitment to Diversity & Flexibility
We are committed to diversity,?inclusion?and new ways of working?
The Department of Customer Service serves all the people of NSW and we want?to reflect that diversity in our people.?We?welcome and encourage applications from?people with disability,?Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans,?carers,?refugees, people in regional NSW?and?people of all ages. We strive to be an inclusive workplace where all our people can bring their?authentic selves to work without judgement.?
We understand that there are different ways of getting the job done and offer flexible working arrangements where and when possible.??
If you do require an adjustment during the recruitment process, please notify us on your application form.
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