Service Systems Coordinator

About the RoleAs the National Service Coordinator. you will work collaboratively with service managers and administration team across the branches to support the development, implementation and maintenance of systems, procedures and solutions support that elevate customer service standards while optimizing internal operational efficiencies. The successful applicant will have excellent analytical skills and stakeholder engagement ability with a desire to drive meaningful and impactful work.
Key Responsibilities Develop and maintain service calculation tool to support the service team in standardising costs for internal jobs Develop, implement and maintain management systems and tools to support optimisation of Machine build developments. Auditing build projects following completion to ensure quality control and effectiveness of systems Management of Maintenance and Repair Contracts (MARC), Service agreements and change out agreements. Audit contracts for compliance and reporting and adjust as required Develop and market maintenance and repair agreements internally and externally. Manage Service Vehicle Fleet Telemetric monitoring. About you Demonstrated experience in project planning, management and resource coordination. Proven ability to develop and maintain strong stakeholder relationships. Strong analytical capabilities to interpret data and identify opportunities for service enhancement. A mechanical background (beneficial but not required). Proficiency in Microsoft Office Suite, particularly Excel and Word. Strong written and verbal communication skills. How to Apply Please apply via the link below.
Rachel Davidsen - Senior HR Business Partner
Applications Close 20th September 2024
Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.
No agencies or third parties please.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen.
One Passion. Many Opportunities.