We are a local diesel fuel injection specialist operating a mechanical workshop and a pump room currently seeking an experienced full-time Service & Parts Advisor.Our technicians have over 120 years' worth of combined experience, meaning we are one of the leading diesel specialists in the Wide Bay area. We have a small team that has grown in recent years due to our in-demand services. We operate from Monday to Friday (no weekend work) from 8am until 5pm except Fridays when we close at 3pm.This position is conditional to a 6-month probation period upon which the applicant will be reviewed.Duties & Responsibilities:Attending to front counter, phone & email enquiries.Liaising with customers through booking processes, confirming accuracy of customer details.Determining estimates of repair and ensuring thorough communication with customers at every stage of the repair.Parts interpreting, looking up specific parts from VIN, fulfilling customer orders.Maintaining stock levels, ensuring parts availability for booked and ongoing jobs.Managing administrative tasks including supplier invoices, stocktake and customer accounts.Assisting with workflow planning, maintaining efficiency between departments.Packing/sending orders for freight collection.General cleaning/maintenance of office areas, maintaining organisation with filing systems.Skills & Experience:Attention to detail is essential in this role.Previous experience in the automotive industry is required, preferably diesel specific.Superior organisational skills as you will assist with organising other departments as well as yourself.Ability to multitask and good time management skills.Solid working knowledge of Microsoft Office and general computer skills.Supportive and flexible team environment.Secure employment (full-time, same hours weekly).Above award wage dependent on experience with opportunities to increase as competency is met.
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