Location: Negotiable (within WA)
Unit/Division: WACHS Central Office - Data & Digital Innovation
There are three (3) Permanent Full Time appointments available.
The location of this position is negotiable within Western Australia.
WA Health is committed to eliminating all forms of discrimination in the provision of our service.
We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.
WA Health supports flexible working practices within the context of a quality health service.
WA Health is committed to a smoke-free environment across all buildings, grounds and vehicles.
Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.
Other Conditions: WA Health engages staff in positions of trust and responsibility.
WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process.
Referees may also be asked to comment on an applicant's integrity and past demonstration of ethical behaviour.
Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA).
Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position.
An unsatisfactory PEHA will result in the offer of employment being withdrawn.
Position Profile: As part of the WA Country Health Service (WACHS) ICT Operations Team, the Service Integration Officer is responsible for:
Engaging with stakeholders to thoroughly understand business functions, needs and service expectations to enable orchestration services and advice that best meet Information and Communication Technology (ICT) needs and objectives.
Assisting the ICT Platform, ICT Operations and Digital Architecture teams to ensure the ICT platforms and hosted systems meet the needs of WACHS through monitoring and analysis of service provision.
Leading the coordination and delivery of quality assurance and service improvement initiatives to ensure transactional processes are compliant and drive continuous improvement in customer experience.
Managing large ICT vendors to ensure the delivery of services to agreed standard.
Monitor performance of ICT contracts, engaging with vendors and ensuring achievement of agreed performance and on-going growth of relationships.
Facilitate procurement & contract management activities.
Area Profile: The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area.
Employee Benefits: In addition to the great salary our employees enjoy an amazing range of benefits which may include (in line with operational requirements):
11.5% employer contributed superannuation into a fund of your choice.
Access to generous salary packaging arrangements.
Professional Development Opportunities and Study Leave/assistance.
Flexible working arrangements.
Flexible leave arrangements.
Other professional and location based allowances.
We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered.
We believe that a diverse team brings unique perspectives and drives innovation to meet our community's needs.
For Further Job Related Information: We encourage you to contact Trudy Saffin on 0438 259 115.
Application Instructions: Applicants are requested to apply online ( ).
It is preferable for your referee to be a current supervisor or manager.
Applicants are advised to write a statement addressing the selection criteria in no more than 2-3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements.
Lodgement is system generated.
Any submissions on, or after, 4:00pm will not be accepted.
LATE OR EMAIL APPLICATIONS WILL NOT BE CONSIDERED.
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