The opportunity and why apply This is an opportunity to really move your career and earnings forward. Some of the key selling points include:
Long term job security with a global OEM with an excellent reputation Competitive salary package commensurate with experience Learning & Development opportunities to progress your career The company With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is:
Heavily invested in new technology including EV fleets People focused management team with a strong team orientated culture Wide range of training and OEM upskilling opportunities The branch and working hours As a Service Coordinator, you will be based in Melbourne, working Monday-Friday.
The role In this role you will enjoy leading the daily customer service for a team of Technicians and knowing the customers' installed base and service opportunities in the area. Your duties will involve:
Overseeing daily service planning and execution Ensuring daily work allocation to Service Technicians is properly and fairly distributed to the team Ensuring customer problems are attended to promptly and solutions are provided in a timely manner Managing the complete operations of the allocated sites, workshop, and machines Ensuring safety is exercised at all times Training staff Your skills and experience You may or may not come from a trade background, but have worked as a Service Advisor in the past and are looking for a new challenge. You will bring:
Several years of relevant experience in a maintenance environment Several years of experience in a maintenance planning role Ability to plan efficient service execution Knowledge of SAP Customer service skills and effective time management skills Sound analytical and numeracy skills Strong communication skills (written and verbal) Excellent interpersonal and planning skills Next steps If you're keen to learn more, reach out to Eleanor Russell on now!
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