The opportunity and why apply This is an opportunity to really move your career and earnings forward. Some of the key selling points include:
Long term job security with a global OEM with an excellent reputationCompetitive salary package commensurate with experienceLearning & Development opportunities to progress your careerThe company With a global footprint and operations on a multinational scale, this highly regarded materials handling OEM has developed an excellent reputation for themselves over the last 3+ decades. Join a business that is:
Heavily invested in new technology including EV fleetsPeople focused management team with a strong team orientated cultureWide range of training and OEM upskilling opportunitiesThe branch and working hours As a Service Coordinator, you will be based in Melbourne, working Monday-Friday.
The role In this role you will enjoy leading the daily customer service for a team of Technicians and knowing the customers' installed base and service opportunities in the area. Your duties will involve:
Overseeing daily service planning and executionEnsuring daily work allocation to Service Technicians is properly and fairly distributed to the teamEnsuring customer problems are attended to promptly and solutions are provided in a timely mannerManaging the complete operations of the allocated sites, workshop, and machinesEnsuring safety is exercised at all timesTraining staffYour skills and experience You may or may not come from a trade background, but have worked as a Service Advisor in the past and are looking for a new challenge. You will bring:
Several years of relevant experience in a maintenance environmentSeveral years of experience in a maintenance planning roleAbility to plan efficient service executionKnowledge of SAPCustomer service skills and effective time management skillsSound analytical and numeracy skillsStrong communication skills (written and verbal)Excellent interpersonal and planning skillsNext steps If you're keen to learn more, reach out to Eleanor Russell on now!
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