Senior Technical Support Analyst - InvestmentsWe're HESTA - the industry super fund dedicated to health and community services. We work hard for our amazing members.Strategy and analysisFull-timeOffice | Melbourne, VIC, AustraliaSenior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialisation. Typically at least 5 years of experience.At HESTA we're a leading national superannuation fund dedicated to people working in health and community services – a growing sector of ordinary people doing extraordinary things, day in day out, right across Australia. More than a million Australians trust HESTA with their money. So together, we invest billions of their savings globally, striving to generate strong investment returns and make a real difference to their financial futures.About the roleBring your authentic and passionate self to this exceptional role #careerswithimpact. In the role of Senior Technical Support Analyst – Investments, you will bring a strong foundation and exceptional understanding of investments systems and the Support Model required to ensure that our Investment Teams can manage our Fund for the benefit of HESTA members. Your background will be rich in understanding the concepts of risk modelling and data analysis.What you'll be responsible forIdentify the problems and needs of key stakeholders to guide data analysis.Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization's goals.Partner with stakeholders to understand specifications, business requirements, and communicate insights.Skills you'll needCompares and ranks the relative importance and/or urgency of different tasks to identify the best order of actions.Considers the costs and benefits of potential actions and determines the most appropriate one.Identifies problems and develops logical solutions that address the problems.
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