Senior Technical Consultant - ITSM Project Delivery Senior Technical Consultant – ITSM Project DeliveryMarket Rates – Varying Contract LengthsIT Service Management Platform expertOn Demand ResourceLocation Flexibility (Asia/Pacific) - RemoteWe have partnered with a global organisation to provide staff augmentation services in the area of IT Service Management.
We are seeking Senior Technical Consultants with project expertise in Service Management implementation and upgrades across platforms such as ServiceNow, BMC Remedy/Helix, Jira, Ivanti, and Halo.Key Skills and Responsibilities:Deliver architectural guidance and best practices in the design and development of tools supporting on-premise and cloud Service Management projects.Lead efforts in platform architecture documentation, integration documentation, and work-effort estimation.Define and oversee delivery standards, procedures, and practices for integrating and maintaining Service Management workflows (ITSM, ITAM, ITOM) architecture and functionality.Evaluate technical demands against Service Management features, platform capabilities, and best practices.Contribute to the Service Management Operations roadmap, including onboarding integrations, processes, assets, and other components to ensure enterprise-wide quality.ITIL Certification is required.Please provide a copy of your resume via the link provided.Application Questions: Which of the following statements best describes your right to work in Australia?What is the highest level of ITIL qualification you have completed?#J-18808-Ljbffr
