Senior Support Technician Kenmore QLD, Australia Apply Back to Results $70k + super + generous salary packaging 5 weeks annual leave + leave loading!
Kenmore location - free under cover parking and on-site cafe!
Churches of Christ in Queensland,Information Technology, Kenmore Perm Full Time Opportunity About the role Reporting to the Service Desk Team Leader, you will be responsible for: Resolving Level 1 and 2 service requests from staff at all levels Responding to service requests either in person, via email or over the phone Monitoring open Service Desk requests and tracking their progress Installing, modifying and repairing computer hardware and software Running diagnostic programs to resolve problems Development of how-to guides and coaching of fellow service desk staff in configuration/support processes Be part of the On Call Roster About you You are a customer centric support desk technician with the ability to relate to team members of varying technical competence.
To be successful in the role of the Support Technician you will have: Experience in a similar role using Microsoft Azure Active Directory and Intune (MS suite preferred but not essential).
Commitment to deliver exceptional customer service Ability to think on your feet to resolve service issues Capability to work autonomously and in a team environment Have or are able to acquire a National Police Check and Blue Card (Working with Children) Salary packaging Using our salary packaging partner, Eziway, you can increase your take home pay by accessing up to $15,900 per FBT year.
You can salary package your mortgage, credit cards, school fees, entertainment and much more.
Find out how much more you can spend on the things you love by visiting eziway.net.au Who we are We offer over 200 services in more than 100 communities, positively impacting around 45,000 lives each year.
Our care services range from children, youth and family services, early intervention and protection, affordable housing, and seniors and support living, making us one of Australia's largest, most diverse not-for-profit organisations.
We take great pride in what we do.
Consequently, we look for people of the highest ethics and professional standing.
Our fields of expertise range from marketing and communications, information technology and quality assurance to management and government relations.
Clearly, a career with us can be as challenging and diverse as the services we provide.
To apply To apply for this position please click the Apply button.
For further information, please contact David Hall on 07 3327 1688.
We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions.
Applications will be reviewed as submitted Type: Permanent Category: Information Technology Reference ID: AP000460 Date Posted: 16/09/2024
