Position: Senior Regional ManagerIndustry: Management - Area/Multi-site (Retail & Consumer Products)Employment Type: Full timeDusk has over 130 stores across Australia and New Zealand with plans to grow the company further. As the Senior Regional Manager, you will assist the State Manager with overall responsibility over VIC/TAS as well as a number of stores reporting directly to you.This is a great opportunity to display operational & sales focused expertise in a national retail environment. The main objective of this role is to ensure a Perfect Customer Experience is delivered by managing all sales and service activities throughout the entire region, providing leadership and training to the team in areas of sales, key performance indicators, expense, shrinkage control & profit contribution for the allocated state.Key Responsibilities:Deliver Perfect Customer Service by ensuring that both yourself & your team demonstrate that 'It's about the Customer, always' to both internal and external customers.Achieve and strive beyond the set sales targets within your designated state.Maximise sales from key merchandising areas.Achieve budgeted expenses and state profit contribution.Manage the store roster for the stores within the area and ensure team time is distributed appropriately and attendance is punctual.Ensure compliance with all asset protection policies & procedures.Align, lead, empower & support team members by providing direction, setting clear expectations, encouraging feedback and recognition.Partner with Area Managers to effectively recruit and select Team Members for your state.Ensure performance management of your team is in line with the company's policies & procedures.Manage all areas of administration to company standard.Drive a people-focused and positive culture aligning with our values and brand.Clearly articulate information and ideas, both verbally and in writing, to a variety of people while maintaining effective working relationships.Ensure all directives and tasks are actioned within an appropriate timeframe.If you believe you have the skills and drive for this role, we would love to hear from you! Ignite your career today – Apply now!
#J-18808-Ljbffr