About State Sport Centres:
Are you ready to be a crucial part of the dynamic world of State Sport Centres? We are the heartbeat of premier multi-sport facilities in Victoria, dedicated to fostering peak performance, unlocking potential, and delivering world-class events. State Sport Centres are more than just facilities; we're the driving force behind sports enthusiasts reaching new heights. We exist to fuel passion, inspire excellence, and contribute to the well-being of the Victorian community. Join the team that transforms the sports landscape and creates a legacy of excitement, engagement, and inspiration.
About the role:
We are seeking a dynamic and energetic Senior Operations Manager who thrives in a fast-paced environment and is passionate about supporting sport and recreation at all levels. This key leadership role is ideal for someone with a continuous improvement mindset, exceptional attention to detail, and a drive to deliver operational efficiency and effectiveness across multiple venues.
As the Senior Operations Manager, you will be responsible for overseeing the safe and efficient operations of SSCT venues, ensuring the highest standards in venue preparation and presentation. You will lead a diverse team of operations professionals, including Venue Operations Managers and their teams, to ensure smooth back-of-house functions, compliance, safety, and risk management across all venues.
As the Senior Operations Manager your primary responsibilities will include:
Lead back-of-house operations, including compliance, safety and risk management across all SSCT venues
Line manage Venue Operations Managers at State Basketball Centre and Lakeside Stadium, ensuring the successful delivery of events, bookings and activities to agreed standards
Manage cleaning, security, car parking, and other key supplier contracts
Drive operational standards and procedures to ensure consistency across all venues
Collaborate with cross-functional teams including Events & Bookings, Customer Experience, Finance and Marketing to deliver exceptional service
Oversee the development and implementation of Standard Operating Procedures and ensure compliance with Health & Safety, Risk, and Emergency Management principles
Manage budgets, track expenses and ensure financial and operational targets are met
Develop, mentor and lead venue teams to deliver outstanding results and foster a culture of continuous improvement
Required skills and Qualifications:
Tertiary qualifications in business, events, project management, or a related field
7+ years of operational leadership experience in venue or event operations, with expertise in risk, quality, and safety
Strong financial acumen with experience in budget management and reporting
Proven leadership skills with the ability to inspire and manage large teams
Excellent stakeholder management and communication skills
Strong organisational and problem-solving abilities, with the ability to balance attention to detail with strategic thinking
Resilient and emotionally balanced, with the ability to manage change and lead through complexity
Solution-oriented, with the ability to mentor others and drive team performance
A collaborative leader who builds rapport quickly and fosters a positive, inclusive working environment
Ability to thrive in a fast-paced, ever-changing environment with multiple priorities
Flexibility to work varied hours, including weekends and public holidays as necessary to manage venue and event demands
Victorian Working with Children's Check
Why is this a great place to work?
Flexible working arrangements
Great staff benefits including free parking, performance gym membership, discounts at SSCT food & beverage and retail outlets and complimentary court hire for casual bookings across the stadiums
Family and friends' discounts on performance gym membership
Discounts on holiday programs and creche for dependents
You will be challenged daily and can develop yourself as a person as well as gaining valuable career skills
We have a fantastic team of people who are great to work with
Join us in our mission to help people to be excited about sport, engage in healthy activity and feel inspired to be their best
We are surrounded by elite athletes daily and you will support various elite sports and world class events
How to apply:
Please send us a resume and cover letter supporting your application for this exciting role with State Sport Centres. We will be reviewing applications and commencing interviews as they come in, so please don't delay in applying. For further information please contact Abigail Grant, Talent Acquisition Business Partner at ******
SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.
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