Are you ready to be a crucial part of the dynamic world of State Sport Centres? We are the heartbeat of premier multi-sport facilities in Victoria, dedicated to fostering peak performance, unlocking potential, and delivering world-class events. State Sport Centres are more than just facilities; we're the driving force behind sports enthusiasts reaching new heights. We exist to fuel passion, inspire excellence, and contribute to the well-being of the Victorian community. Join the team that transforms the sports landscape and creates a legacy of excitement, engagement, and inspiration.About the role:We are seeking a dynamic and energetic Senior Operations Manager who thrives in a fast-paced environment and is passionate about supporting sport and recreation at all levels. This key leadership role is ideal for someone with a continuous improvement mindset, exceptional attention to detail, and a drive to deliver operational efficiency and effectiveness across multiple venues.As the Senior Operations Manager, you will be responsible for overseeing the safe and efficient operations of SSCT venues, ensuring the highest standards in venue preparation and presentation. You will lead a diverse team of operations professionals, including Venue Operations Managers and their teams, to ensure smooth back-of-house functions, compliance, safety, and risk management across all venues.Your primary responsibilities will include:Lead back-of-house operations, including compliance, safety and risk management across all SSCT venuesLine manage Venue Operations Managers at State Basketball Centre and Lakeside Stadium, ensuring the successful delivery of events, bookings and activities to agreed standardsManage cleaning, security, car parking, and other key supplier contractsDrive operational standards and procedures to ensure consistency across all venuesCollaborate with cross-functional teams including Events & Bookings, Customer Experience, Finance and Marketing to deliver exceptional serviceOversee the development and implementation of Standard Operating Procedures and ensure compliance with Health & Safety, Risk, and Emergency Management principlesManage budgets, track expenses and ensure financial and operational targets are metDevelop, mentor and lead venue teams to deliver outstanding results and foster a culture of continuous improvementRequired skills and Qualifications:Tertiary qualifications in business, events, project management, or a related field7+ years of operational leadership experience in venue or event operations, with expertise in risk, quality, and safetyStrong financial acumen with experience in budget management and reportingProven leadership skills with the ability to inspire and manage large teamsExcellent stakeholder management and communication skillsStrong organisational and problem-solving abilities, with the ability to balance attention to detail with strategic thinkingResilient and emotionally balanced, with the ability to manage change and lead through complexitySolution-oriented, with the ability to mentor others and drive team performanceA collaborative leader who builds rapport quickly and fosters a positive, inclusive working environmentAbility to thrive in a fast-paced, ever-changing environment with multiple prioritiesFlexibility to work varied hours, including weekends and public holidays as necessary to manage venue and event demandsVictorian Working with Children's CheckWhy is this a great place to work?You will love working at the State Sports Centres. Here's just a few reasons why:Flexible working arrangementsGreat staff benefits including free parking, performance gym membership, discounts at SSCT food & beverage and retail outlets and complimentary court hire for casual bookings across the stadiumsFamily and friends' discounts on performance gym membershipDiscounts on holiday programs and creche for dependentsYou will be challenged daily and can develop yourself as a person as well as gaining valuable career skillsWe have a fantastic team of people who are great to work withJoin us in our mission to help people to be excited about sport, engage in healthy activity and feel inspired to be their bestWe are surrounded by elite athletes daily and you will support various elite sports and world class eventsSSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.Application InstructionPlease send us a resume and cover letter supporting your application for this exciting role with State Sport Centres. We will be reviewing applications and commencing interviews as they come in, so please don't delay in applying.For further information please contact:Abs Grant, Talent Acquisition Business Partner
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