Competitive Salary Package: $90 - 110k + 11.5% super
Be part of a new division in an established, long-standing company
Plentiful Employee Rewards and Recognition benefits and discounts
Our exclusive client is a leader in the Australian Primary Healthcare sector, impacting millions of lives annually through prevention, treatment, and management of health challenges via delivery of exceptional services across its medical centres nationally.
This is a permanent, full-time, on-site role.
Key Responsibilities:
Service: Oversee NDIS operations and day-to-day management at the medical centre, ensuring high standards and effective support arrangements. Develop and implement individualised support plans, assisting participants with plan comprehension and choice of support options, while liaising with families and stakeholders.
Business Development: Develop and execute strategies to grow the NDIS business, identifying opportunities for expansion (i.e. cross-selling other services like community nursing, high-intensity supports and therapeutic supports leveraging other staff at the medical centre).
Relationship Management: Serve as the primary contact for NDIS participants and providers within the medical centre's local catchment, managing inquiries professionally and maintaining positive relationships.
Financial: Ensure accurate billing, cash collection, and timely debt collection for patient services, while reviewing and reporting on NDIS service performance.
Quality: Ensure efficient support delivery systems and maintain the company's quality framework, accreditation standards, and continuous improvement initiatives.
IT: Maintain accurate patient files in compliance with NDIS guidelines and report IT issues to the Support Centre.
Health and Safety: Ensure workplace health, safety, and welfare by adhering to company policies, conducting risk assessments, developing safeguard strategies, and promptly reporting hazards.
Key Requirements:
Provide empathetic and energetic service with professionalism
Foster teamwork, maintaining trust and integrity
Possess strong business acumen and commercial awareness
2+ years' experience in NDIS Support Coordination
Hold relevant qualifications and pass compliance checks
Willingness to travel as required
Benefits:
Competitive Salary Package, based on experience: $90 - 110k + 11.5% super
Collegial environment - work alongside experienced and professional teams
Exciting opportunity to be part of a new division in an established, long-standing company
Plentiful Employee Rewards and Recognition benefits and discounts
Applications will close soon. A cover letter is not required.
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