Workplace Training & Assessment (Education & Training)Full timeReporting to the Head of Learning and Development, the Senior Delivery Manager leads organization-wide learning teams, providing direction and prioritization to ensure scalable, high-quality learning solutions across all business areas, including leadership, professional development, technical training, and onboarding.The roleCommunicate with stakeholders to align learning initiatives with business objectives.Plan and organize scalable delivery of learning solutions for timely implementation.Measure and report on L&D impact using data to inform strategies and improve offerings.Review and update induction and training programs for consistent learning experiences.Oversee the collection and analysis of learning data to inform decision-making and improvements.Monitor and report on the performance of learning teams and programs, providing updates to leadership.Use learning management systems and digital tools for efficient delivery and progress tracking.Collaborate with subject matter experts to develop learning products that meet business needs.Provide leadership and support to delivery teams, fostering high performance and continuous improvement.Drive innovation by implementing new methods and best practices to enhance learning solutions.Promote communities of learning within the delivery discipline.Identify and manage risks and issues related to learning and capability delivery.What experience you'll bringStrong leadership, organizational, and time-management skills to handle multiple priorities.Experience in leading or coaching in a learning environment.Proven ability to scope, design, and deliver technical and behavioral training.High-level facilitation experience (on-the-job and classroom).Knowledge of training processes and adult learning principles.Strong interpersonal, written, and organizational skills.Ability to deliver training programs for diverse audiences.Proficiency in Microsoft Office (Word, Excel, PowerPoint).Experience in a dynamic service operation.Capacity for self-management, participative decision-making, and managing change.Certificate IV in Training and Assessment (TAE).Certification in the Financial Services industry preferred.Location – All SitesThis role is available at any of our Brisbane and Sunshine Coast locations providing flexibility to choose the office that suits you.The benefits of working at A&GBe rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.Work flexibility - with options to work from home two days per week.Options for leave - life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.Grow with us - we've got learning and professional development opportunities to suit everyone.Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.Celebrate the wins - we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.Save money - as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.About usAuto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
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